Rule 873 If, when asked “Can you work with me on the price?” your answer doesn’t start with the word “Sorry,” you are stepping onto very slick, very steep slope.
Rule 872 There’s never a right time to say the word “Correctamundo!”
Rule 57 No powdered fruit drinks in your business refreshment bar. Ever. Unless, possibly, for ironic reasons.
This article originally appeared in the May-June 2017 edition of PETS+.