Road to SUPERZOO: Help Your Team Drive Sales and Build Customer Loyalty

Mike Karsting, senior vice president of World Pet Association, shares several of SUPERZOO’s 60-plus education sessions that will focus on workforce strategies.

How AI Is Redefining Physical Stores: Report

Retailers must adapt to three forces reshaping in-person shopping, finds new research by ICSC, McKinsey & Co.

Pet Indies Share Their Q2 Business Goals

From small to large, these objectives are inspiring! We know our PETS+ Brain Squad members can meet them.

What Specialty Pet Retailers Need to Know About Bans, Restrictions and Rising Costs

Pet Advocacy Network's Sandy Moore shares the growing array of challenges facing retailers who sell birds, reptiles, fish and pocket pets.

Could an Autonomous AI Agent Run Your Pet Store?

Look to Luna, powered by Anthropic's Claude Sonnet 4.6, at San Francisco's Andon Market as an example.

Why You Should Take a Swing Before You’re Ready

Plus eight more actionable tips from business thought leaders.

2026 Pet Industry Events, Trade Shows & Conferences

Get informed, inspired and grow your business by engaging with other pet professionals at these industry events.

How to Handle Customers Who Treat Your Bulk Bar Like It’s Free

The PETS+ Facebook Community offers advice on managing human customers who treat their pups without paying.

Tariff-Refund Portal Launched by US Government

High-profile retailers expected to seek a return of monies they paid on imports.

Can Brands Support Indies Within an Omni-Channel Strategy?

The PETS+ Brain Squad says, 'Yes!' and shares which ones do exactly that.