In our 2025 Big Survey, respondents shared some truly wild stories about unsatisfied customers.
The launches aim to deliver a faster, easier and more intuitive shopping experience for pet parents nationwide.
Their legacy includes opening South Bark, one of the first self-service dog washes in the country, and inventing the popular...
Shop products across multiple product categories for your store.
The recall affects products distributed at neighborhood pet stores in 14 U.S. states, plus Ontario, Canada.
203 million U.S. consumers made purchases, NRF finds.
Indies look ahead through a lens of strategic growth and intentional modernization, strengthening what makes them irreplaceable: trust, expertise and connection.
Indies who took our survey remain deeply committed to charitable giving — but most do it informally, without budgets or structured policies. They lean toward product...
In-store experiences and expertise remain the top way indies compete with big-box and online-only stores, with fair wholesale pricing and responsive reps making for strong brand...
Each kitty has their own idea of a good time, after all.
Get informed, inspired and grow your business by engaging with other pet professionals at these industry events.
Indies also praised the PETS+ Sample Box, per usual.
Again this year, women ages 41-60 dominate our survey group. They are deeply committed to the industry, and are seeking profitability, balance and smarter operations over...
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