Headlines Amazon Steps Into Animal Healthcare Market Owners can use voice commands to manage pets’ healthcare. Published 2 years ago on December 7, 2018 By PETS+ Staff Pet owners can now receive their pets’ healthcare reminders and book appointments through Amazon Alexa. Share Tweet LOS ANGELES — VCA Animal Hospitals announced that pet owners can now receive their pets’ healthcare reminders and book appointments through Amazon Alexa. VCA said in a press release that it will be “the first in the animal hospital industry to introduce voice command to manage pets’ healthcare.” “As a leader in the pet healthcare industry, we’ve made it our mission to provide pet owners with the best possible experience through continued innovation and digital transformation,” said Brendan Lynch, VP of Digital Strategy for VCA Animal Hospitals. “For us, that means making every interaction between pet owners and our animal hospitals as convenient and easy as possible.” According to eMarketer, smart speakers are the fastest growing consumer technology since the smartphone, and a recent study by Adobe forecasts that nearly half of U.S. households will own a smart speaker by the end of 2018. VCA has focused on technology in recent years. Currently, VCA has more than 3,000 iPads in its animal hospitals which include proprietary mobile apps for checking in pets, two-way text messaging with pet owners, and giving medical staff on-the-go access to their patients’ medical records. VCA also launched the myVCA pet owner app earlier this year, offering services such as access to healthcare reminders and medical records. “The ultimate goal of introducing these newer tech-forward offerings like the VCA Animal Hospitals skill is to create a more seamless customer experience when it comes to pet healthcare, and to make sure we have healthier pet patients,” said Aaron Frazier, vice president of client experience for VCA. “Whether it’s at your local VCA Animal Hospital or through Alexa, we want to be part of every pet’s healthcare journey while helping pet owners along the way.” Advertisement The VCA deal is not Amazon’s first foray into the pet market. In May, the company said it was launching its own pet product brand for Prime subscribers. The brand, called Wag, started with dry dog food. Related Topics:AmazonLatest News TopVCA click to Comment(Comment) Advertisement You may like Zesty Paws Names CFO EQyss Starts Producing Human and Pharmaceutical-Grade Hand Sanitizer West Paw Announces 2021 ‘Make it Montana’ Winners Promoted Headlines Category Spotlight: Terry Naturally® Animal Health Category Spotlight: eTailPet Are You Ready For Adventures Beyond The Backyard? Tall Tails Advertisement Latest Trending Videos Photo Gallery2 days ago Get Inspired by These Chew Displays at Indie Pet Stores Hot Sellers2 days ago Dogs Go Crazy for Polkadog Bakery’s Atlantic Silverside, Plus More Hot Sellers Press Releases2 days ago Zesty Paws Names CFO True Tales6 days ago Employees: Leave Your Pot at Home to Keep Your Job Columns1 week ago 3 Things Customers Want and Need from Pet Businesses Photo Gallery2 days ago Get Inspired by These Chew Displays at Indie Pet Stores Trace's Store School3 days ago Video: Trace’s Store School Covers Lessons Learned from COVID-19 America's Coolest3 weeks ago Video: Take a Tour of Bark Life in Seminole, FL Trace's Store School3 weeks ago Video: Learn How to Do Holiday on a Budget at Trace’s Store School Advertisement SubscribeBULLETINS Get the most important newsand business ideas from PETS+. Advertisement Most Popular True Tales6 days ago Employees: Leave Your Pot at Home to Keep Your Job Columns1 week ago 3 Things Customers Want and Need from Pet Businesses Photo Gallery2 days ago Get Inspired by These Chew Displays at Indie Pet Stores Photo Gallery6 days ago 19 Photos That Show Why Dexter’s Deli Is One of America’s Coolest Pet Stores Headlines1 week ago Yelp to Flag Businesses Accused of Racism With ‘Consumer Alerts’ Photo Gallery5 days ago New Edibles for Cats, Vegan Bars for Dogs and Toys for the Holidays [GALLERY] Columns5 days ago 4 Tips for Negotiating the Best Lease for Your Pet Business Real Deal1 week ago How Do You Handle Know-It-All Customers in Your Store?