In this Real Deal scenario, readers are split on the level of accountability they would take.
In the Jul-Aug Real Deal, readers share how they would respond to a request for vet bill reimbursement.
In the May-June Real Deal, readers discuss how displays with societal and cultural themes can impact their business, and whether that factors into their decisions to...
Retailers share how they would handle a pet food brand introducing a direct-to-consumer loyalty program that could undercut their sales.
Retailers share how they would handle a bounce-back coupon mistake that could lead to big losses.
In the latest Real Deal scenario, owners and managers share what they would do if all of their employees requested off Small Business Saturday and the...
Pretend it was their mistake, many business owners said.
A sales rep quotes the wrong price at a trade show. The owner rudely corrects him. Readers show how they would respond.
Who says puzzle toys are just for dogs? Not this one indie, plus other innovative ways retailers respond to unsupervised children.
Readers weigh in on how they would handle this Real Deal situation.
In this Real Deal scenario, readers share how they would respond to an employee creating questionable social media content at their business while in uniform.
In the latest PETS+ Real Deal scenario, a fellow member of a local business group copies Betty's idea for a pet event. Readers respond with how...
Readers share how they would handle a groomer who left for lunch and didn’t return until the end of the day.
Business owners weigh in on what they would do if a pup destroyed an entire bakery case and the products within.
Posts featuring employee recommendations — complete with photos of their pets — boost their confidence and builds connections.
Indies share what they do when a customer says a package was never delivered.
Just a few extra steps show you’re paying attention to the people and pets behind each order.
It's the call from an employee every business owner dreads.
When it seems like one of her managers is involved, what should she do?