Read the case of Santa’s dog bite.
What would you have done? Here are your answers.
How could a retailer not upsell?
The case of the waffling quitter...
This is the case of the abusive employee.
What should they do? Here are your thoughts.
Here are your thoughts.
Building a community is vital for anyone in business.
This is the case of the end-cap shoplifters.
See how Brain Squad members responded to The Case of the Dog Bite.
Read the case of the frequent returner.
A new dog-training service at a pet boutique gets off to a bad start.
Here's how members of our Brain Squad responded.
Everything was going great ... until the marketing coordinator opened her mouth.
Their groomer seems wonderful. But treats and money have been going missing. What steps should the owners take?
An event at a boutique draws an overexcited pup whose owners are oblivious. How best to train the pups’ parents?
Here's how to keep that excitement alive daily.
Calendar full? Too little square footage? Those are just excuses. Whether you have a large retail space or tiny store, making room, literally and figuratively, to...
No-brainers? Maybe. But you’d be surprised how many people get it wrong. What you don’t put on your business card could affect your business negatively. Looking through...
Retailers, does an extra $1,500 a week profit sound good? It sure does! Here’s a story how to earn it. The other night after getting caught...