Building relationships with local and federal lawmakers can help you have a positive impact on industry-related policies and regulations.
Dog Krazy's Chris and Nancy Guinn find a way to meet in the middle of their in-store bakeries.
Go beyond just giving customers a place to pay for their purchases with this checklist of must-haves.
By embracing your imperfections, you will improve your client experience, increase loyalty and boost your bottom line.
Tips for presenting a perfectly stocked store to customers, whether you're faking it or holding back.
Chris and Nancy Guinn of Dog Krazy stores in Virginia share their difference of opinion about discontinuing a brand.
Experts and indies offer advice on how to buy better in 2023.
51% of male small-business owners experience daily stress, and 62% of female small-business owners report the same. Improve your mental health in 2023 to better yourself...
In this new column by Dog Krazy's Chris and Nancy Guinn, the partners in business and life share how they manage challenges at their stores with...
We challenge you to think differently about luck in 2023.
Lashonda Geffrard shares how bringing on a virtual assistant has changed her life and business for the better.
These emotionally engaging displays and signage lead customers to exactly where you want them.
Pete Scott, CEO of the American Pet Products Association, calls for unity among the many segments of the pet industry.
The PETS+ inbox overflows with praise for recent trade shows as well as for PETS+ coverage.
520 indie pet pros took our inaugural ‘Big Survey’.
Push to embrace new social media platforms for your business, do your best not to split attention and resources.
That’s just one of the tips you’ll find in our lead story: Run Lean.
These formats convey information without coming off as salesy.
Ask yourself this question before laying or refreshing the design of your business.
Lead with your heart when it comes to customer experience. The pets, people and your business will benefit.
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