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Shawna Schuh

Control or Trust? The Two Don’t Have to Be Mutually Exclusive

How do we put our trust in people we don’t know well?

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A MAN I RECENTLY met invited me to go for a cruise behind him on his 1,000-pound touring Harley-Davidson motorcycle.

This would be the first time I did something like this, and the trip was a big loop over to the Oregon coast over two-lane winding roads and through dense forests and gorgeous landscape.

In a car it’s great, and I thought on the back of a motorcycle it would be a wonderful adventure.

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This article is about the difference between control and trust, something that I grappled with the minute he zipped me into leather chaps, and a high-tech helmet we could converse through while riding. He instructed me about the perils of wiggling, sudden movements and keeping balanced.

I realized I had absolutely no control over this situation.

I was a passenger, extra weight on an already heavy bike, and I could pose a challenge that could end both of our lives.

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Yes, I still got on.

When you are hiring someone or when you are taking on a new vendor or when you agree to advertise, how do you feel? Like you want to control the outcome, or that you will trust the process?

This is a great question to ask yourself. Believe me, I was asking myself this exact question a variety of times over the five hours we did the loop.

“Am I feeling anxious because I’m not driving this? Because I don’t have control of the bike?” My answer was: “That isn’t it. I don’t have control of planes, trains or autos I’m a passenger in.”

“Am I feeling anxious because I don’t trust this driver?” This I think is the key to a lot of what we do in business. How do we put our trust in people we don’t know well? How do we know that the new hire won’t steal, that the vendor will deliver or treat us fairly, or that the advertising will work?

The truth I realized as we sped around corners, leaning to the side with the wind whipping past us and the engine roaring was: We don’t. We don’t know, and so we have a choice. Trust and move forward, or distrust and keep doing your life and business as you have been.

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I also asked myself whether I would have felt better, differently even, if I had been the one driving the Harley? If I had control of the bike? Would that have made me feel better or safer? My answer was no. I am not versed in that. I have never done it.

So if I want to experience more, have more, do more and live fully, I will have to trust others.

It’s the same in business. Those on my team, the people we hire for all those things we need, the places we advertise or things we decide to sponsor. We do it and I’m assuming you do it because if we don’t do it, we are not growing or risking or, maybe, we aren’t really living as fully as we could.

My challenge to you today is this: Who will you trust today? Maybe it’s simply trusting yourself enough to get on the bike and let things unfold as they will. Who knows, it might be one of the best things you’ve done in a while.

Shawna Schuh is a certified speaking professional, an executive coach, master neuro linguistic programming practitioner and president of Women in the Pet Industry Network. Email her at shawna@womeninthepetindustry.com.

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