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How to Successfully Communicate with Customers, Staff and Even Yourself During the Pandemic [Webinar Replay]

It's hard to overstate the importance of strong and clear communications across multiple channels during this uncertain time.

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THE COVID-19 pandemic has had a significant impact on pet stores and service providers alike. Shawna Schuh, leadership coach and speaker, and president of Women in the Pet Industry, joins Nancy Guinn, founder and president of Dog Krazy stores in VA, for a discussion on the importance of strong and clear communications across multiple channels during this uncertain time. Pamela Mitchell, Editor-in-Chief of PETS+, moderates.

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NASC Media Spotlight

At first it was just an idea: Animal supplements needed the same quality control that human-grade supplements receive. But that was enough to start a movement and an organization —the National Animal Supplement Council — that would be dedicated to establishing a comprehensive path forward for the animal supplements industry. In this Media Spotlight interview, NASC’s president, Bill Bookout, talks to PETS+ interviewer Chloe DiVita about the industry today: Where it’s headed, what’s the latest focus and why it’s vital to gain the involvement of independent pet product retailers.

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