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February Calendar: More Than Just Valentine’s Day

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On  Serpent Day, amongst other promotions, you could encourage snake-owning customers to post selfies with their pets using the #serpentday tag. (You could also use this hashtag to identify potential future customers to follow from your store or personal Twitter or Instagram account.)

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It’s Super Bowl Sunday! You might not know it with all the Roman numeral nonsense, but this marks the 52nd edition of America’s premier sporting event. Celebrate with a 52 percent discount on football-themed toys or a touchdown service package?

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Get your customer to laugh and you’re halfway to closing the sale. That’s the thinking behind Laugh and Get Rich Day, which was created by retail guru Rick Segel. Of course, it’s not just about the bottom line. Humor fosters creative thinking and better communication, generates loyalty and just makes work a better place to be for all.

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Pizza Day is a fun, yummy way to build team togetherness. Bring your gang together and debate your favorite pizza toppings and styles (New York or Chicago or California or even New England Greek). Then pick a winner. But be careful. People can get serious about their pizza.

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On Clean Out Your Computer Day, try two or more of the following: 1. Delete old files to free disk space; 2. Clean your desktop; 3. Untangle the cables behind; 4. Scrub your keyboard. 

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The Westminster Kennel Club Dog Show gets under way at Madison Square Garden. Why not invite your customers — and their dogs — to your business for a viewing party? 

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If you’re not marketing Valentine’s Day gifts (or services) for pets, you’re just being lazy. From the start of the month, you should be displaying a curated selection of gifts prominently in both your store and on your website. Send two, three or four Valentine’s Day product bulletins as well. It’s also Pet Theft Awareness Day, a stark reminder about how, on a day of love, a pet owner can have his heart broken. Make sure your customers know about micro-chipping and pet protection services available in your area.

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At long last, the Chinese New Year cycles around to a category that actually helps pet business owners. (Roosters, goats and monkeys? Not so much.) It’s the Year of the Dog, people. Promote dog gifts, gear and ways to show off your love of all things canine.

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Today is Random Acts of Kindness Day. Pay it forward. Kindness within the community is a great look for any pet service business.

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On Personal Chef Day, remind those on your email list that, while most people could never afford a personal chef, a personal chef for pampered dogs or cats is a reasonable and realistic expense. Share your prices by day, week and month.


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Feb. 4 is Thank a Mailman Day. You should. But it will probably have to wait until Monday.

Feb. 5 is World Nutella Day. Celebrate one of the world’s most precious substances.

Feb. 16-19 is The Great Backyard Bird Count. Submit findings at
birdcount.org.

Feb. 23 is International Dog Biscuit Appreciation Day. Let’s send warm thoughts to these stalwart, super-convenient staples of doggie diets everywhere.

Feb. 20 is Love Your Pet Day

Feb. 22 is Walking the Dog Day. In February? Brrr.


This article originally appeared in the February 2018 edition of PETS+.

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CANDACE D'AGNOLO

How to Keep New and Potential Hires From 'Ghosting' You

Catch the replay of this PETS+ Live! Lunch & Learn webinar hosted by Candace D’Agnolo of Pet Boss Nation. This episode featured Candace expanding on her June PETS+ column on preventing new hires and job candidates from “ghosting” you. Hint: Much of her advice will help you make better hires and keep happier employees.

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June Marks National Microchip, Pet Preparedness and Wash Your Dog Month

… and many more June events!

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01 Sales of audiobooks have surged over the last 15 years, as smartphones made downloads as easy as a tap of the finger. During Audiobook Appreciation Month, do a Google search for “bestselling business audiobooks” and catch up on some of the great management advice that’s been published in the last few years. Best of all, there’s no actual reading required. You can finish the book while commuting to work, working out at the gym or walking your clients’ dogs.

15 Psychologist Steven Smith, one of the leaders in the study of skill accumulation, has noted that few people can juggle six tea cups, but that anyone could actually learn to do it if they had the inclination and some training. Remember, though: You can do anything, but not everything. On World Juggling Day,, choose one thing you really want to achieve this week.

16 It’s Father’s Day,, and all over America, fathers are practicing that look of thrilled surprise — that one dear old Dad always manages after receiving his third cigar cutter. This year, encourage your customers to organize a gift from Max or Bella. Gift cards, possibly illustrated with an image of said pet, always go down well. Dad’s an unfailingly practical person at heart. He’s sure to get a kick out of coming in to pick up a top-of-the line pooper scooper.

17 There was a time that the workplace was no place for pets. Not so in your business, of course, but help spread the love with promotions of Take Your Cat to Work Day, which kicks off the annual Take Your Pet to Work Week,, and culminates with Take Your Dog To Work Day, on June 21. Find out more here: petsit.com/takeyourcat.

19 Dogs with faces only their owners could love gather at the Sonoma-Marin Fair for the World’s Ugliest Dog contest today. Hold a similar competition in your store.

21 Ask any Washington insider and they’ll say that the best way to start a campaign is with a solid base of fear. When it comes to the sunny months ahead — summer, officially begins today — there’s plenty to be scared about for pet owners: ticks, snakes, heatstroke, bad human food at barbecues, hot asphalt … the list goes on. Sharpen your shears, prep your anti-tick inventory, get out in your community, work the press.

21 What was once considered a petty self-indulgence is now viewed as a powerful marketing tool. Ahead of NATIONAL SELFIE DAY,, draw up a strategy to get your customers to take more photos of themselves and their pets with a mention of your business. The ultimate goal is to get them post the images on their Facebook, Instagram or Twitter.

27 “Happy Birthday To You” turns 160. Offer to send a singing telegram to any pet owner who shares a birthday with the world’s most sung song.

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June is National Pet Preparedness Month — It’s that time of the year when nature turns capricious. Remind customers to include their pets in the emergency planning.
June is National Wash Your Dog Month … Celebrate with a coupon. First bath free.
June 11 World Pet Memorial Day. Urns, stuffed animals, jewelry, picture books … the “over the rainbow bridge” segment is growing fast.
June 18 Clean Your Aquarium Day — Offer a DIY service.
June 20 Productivity Day … sponsored by Steel Horse Coffee. We’d have to agree, a good work routine starts with a cup of Joe.

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What’s on Your Agenda for National Pet Month? Our Calendar Gives Some Ideas

There’s plenty to do in May!

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1 NATIONAL PET MONTH is your turn in the spotlight. The month typically features a string of charity events, corporate campaigns and media attention. (Brace for stories like “Top 5 pet movies of all time” and “What your pet is actually thinking.”) The campaign’s stated aims are to promote the benefits of pet ownership, support adoptions and increase public awareness of the services available from professionals who work with animals. Hey, that’s you! Get involved.

1 Every year, an estimated 20 percent of the population moves. That’s great news for pet pros because many of those people will be looking for service providers in their new communities. During NATIONAL MOVING MONTH, partner up with a real estate agent to put together a greeting package that includes a welcome note, a gift certificate and a flier outlining your services.

3 What was once known as Disabled Pets Day has evolved to become NATIONAL SPECIALLY ABLED PETS DAY, to highlight the superpowers these animals often have, like the extremely developed senses of smell, hearing and touch that vision-impaired pets have or the way hearing-impaired dogs can respond to sign language. Not only do these pets, once considered unadoptable, make great companions, they also need special products like slings, ramps and supplements. We see a specially abled opportunity. Explore!

5 Hola amigos, it’s CINCO DE MAYO, everybody’s favorite Mexican holiday. Join in the fun and invite owners of Chamucos, Chihuahuas, Xolos and any other Mexican breeds to come in for a special event. Lay on some margaritas and crunchy mini tacos, and maybe bring in a trainer to test their Spanish. Siéntate (Sit). Trae (Fetch). Everyone wants to show off a bilingual dog!

6 Which are healthier — purebreds or mutts? It’s one of the great debates among dog lovers and pet professionals. The great thing about May is that you don’t really have to reveal your preference — you can hold promotions to celebrate both kinds: May 1 is NATIONAL PUREBRED DOG DAY and May 6 is MAYDAY FOR MUTTS.

7 PUPPY MILL ACTION WEEK, organized by The Humane Society of the United States, seeks to raise awareness about the cruelty and health risks posed by unscrupulous commercial breeding. It’s also your opportunity to make a clear public stand on mills by taking the pledge to become a “puppy friendly” business. The society offers to help stores transitioning away from the sale of puppies here: (petsplusmag.com/5191.)

12 The BIRTHDATE OF THE BUDDHA is a perfect time for reflection on one of his important lessons: Focus on what’s important and on what works, and let go of the rest. This applies to advice offered by mentors and staff, the work practices you use now and what you read in PETS+. Invite input, keep an open mind and act to declutter.

12 You don’t want to get between a grizzly and her cub, or even a mother Bichon Frise and her litter, for that matter. On MOTHER’S DAY, get similarly aggressive in your market. Roll out a promotion targeting Pet Moms. Gifts from pet to parent are an admittedly small but growing category.

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May is Chip Your Pet Month. Be sure customers can locate their pets.
May is Go Fetch! National Food Drive for Homeless Animals Month.
May is National Service Animal Eye Examination Month. Encourage checkups. Visual health can be an early indicator of a host of complaints.
May is Lyme Disease Awareness Month. It’s hard to detect and debilitating. Send prevention guidelines to all of your customers.
May 7-13: Be Kind to Animals Week. Who would be otherwise?
May 12: National Animal Disaster Preparedness Day. Role-play to ensure you’re ready for the big one.

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In April, Have Fun at Work, Celebrate Volunteers, Be Kind to Lawyers

What was the most joy you had at work?

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01 On NATIONAL FUN AT WORK DAY, we have a question for you: What was the most joy you had at work this week? If you’re struggling to remember, you fail our test. Every day should be spiced with fun, laughter and a playful attitude. Look at any business study, and fun is associated with experimentation, better morale and productivity. So lighten up, and make a point of asking yourself every Friday, “What was the most fun I had this week?” We will be checking up …

01 STRESS AWARENESS MONTH is an opportunity to remind your market of the health benefits of pet ownership, specifically how petting and spending time with a cat, dog or other animal feels good, can lower blood pressure, helps release a relaxation hormone, and cuts down on levels of a stress hormone. See if your local media outlets need a source.

07 Richard Nixon created NATIONAL VOLUNTEER WEEK in 1974. So, raise those hands and get involved. Helping paint a school shed, pitching in at a rescue, getting thigh-deep in chilly water as part of a local creek cleanup is a great way to meet people in the community.

09 On BE KIND TO LAWYERS DAY, send a cheery note of thanks to your lawyers for their hard work keeping your business safe from legal jeopardy (and soundly ethical to boot).

11 Sure, every day is NATIONAL PET DAY at your business, but for just about everyone else, it happens in early April. Started in 2005 to highlight the love pets bring to our lives and to encourage adoption, the date has grown into a legitimate calendar event with pet owners across the country invited to share photos of their animals on any and all social media channels. Get ready with a promotion and some professionally taken photos.

15 Death and taxes, our constant companions. Of the two, the IRS has more potential to be a friend, especially if business is in a slump. If yours is not performing so well this year, consider carrying back the loss to get a refund of taxes paid in prior years. Just make sure you’re ready before today, INCOME TAX PAY DAY.

21 Don’t worry, be hoppy. EASTER as we know it today has its origins in the Christian incorporation of Teutonic pagan rituals that had to do with spring and fertility gods, and their symbol — a long-eared cotton-tailed rabbit. Why not pay homage to the Big Bunny with appropriately corny marketing, such as an egg-citing Easter email mailout?

23 LOST DOG AWARENESS DAY is the day for those who have lost their way. Offer a special on all of your tags and GPS collars.

27 Didn’t celebrate International Fragrance Day on March 21? Use SENSE OF SMELL DAY to consider an upgrade of your business’s olfactory appeal.

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April is Pet First Aid Awareness Month — Encourage your customers to take the online course offered by the American Red Cross.
April is National Heartworm Awareness Month. Email a reminder to all of your dog-owning clients about the need for an annual test.
April 1-7 is International Pooper Scooper Week. This category is a hotbed of innovation. How’s your selection?
April 9-15: National Dog Bite Prevention Week. Use #preventdogbites to share dog bite prevention information. (petsplusmag.com/4191)
April 19: Bicycle Day. Ride to work today. Your heart and lungs will thank you.
April 25 is INTERNATIONAL GUIDE DOGS DAY. Tip of the hat to these canine heroes.
April 28 is GO BIRDING DAY. Take the opportunity to draw attention to the fact many of our best-loved species are also the most threatened.

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