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True Tales

Grooming Mishap: Minor Mistake or Unforgivable Error

This snafu with scissors led to a cancellation of all future appointments.




We had a grooming customer call to cancel all of his upcoming appointments because our groomer accidentally cut his dog’s eyebrows too short. He was OK with the rest of the cut, just got upset about the eyebrows. — Kristen Watson, The Hipster Hound, Savannah, GA



P.L.A.Y. Media Spotlight

At P.L.A.Y. — Pet Lifestyle & You — toy design is definitely a team effort! Watch PETS+ interviewer Chloe DiVita and P.L.A.Y.’s Director of Sales Lisa Hisamune as they talk about the toy design process, the fine-tuning that makes each toy so special and why every P.L.A.Y. collection is made with independent retailers top of mind.

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