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Here’s What to Say When in Price Negotiations Tension

…and do it with a laugh

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“No, my best price is $200!”

when to say it: The price of the item you’re selling is $179.99. The customer looks at you slyly and asks you, “Is that your best price?” You answer, with a laugh, “No, my best price is $200!” It’s a nice, light way of defusing negotiations, establishing the value of your product and telling the customer you won’t go lower.

Source: PETS+

Since launching in 2017, PETS+ has won 16 major international journalism awards for its publication and website. Contact PETS+'s editors at editor@petsplusmag.com.

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