Line Time

Hit Pause When Sharing a Lot of Information With a Customer

It works best when pet parents need to process a lot of information.

Published

1 year ago

April 18, 2020

PETS+ Staff PETS+ May 2020 Issue

“Look, I’ve given you a lot of information here, and there is no need to rush. Why don’t you take a few days to consider everything I’ve told you, and then we’ll take it from there?”

When to use it: When you’re dealing with a pet parent who has been given complex information to digest or a customer who is simply being difficult for whatever reason. Such a break gives you and the customer a chance to reset the conversation and move beyond a potentially emotionally charged situation.

Source: PETS+

Reduce Your Pet’s Hip & Joint Discomfort with the Most Researched Hyaluronan on the Market

Nearly 60% of dogs and 90% of cats suffer from joint discomfort. Trixsyn joint supplement contains a patented and proven hyaluronic acid molecule for maximum efficacy to promote joint, bone, soft tissue, and cartilage health, keeping your pet feeling comfortable, for longer. Trixsyn is veterinarian recommended, safe and all-natural, and contains research-proven ingredients. Get your paws on the most-researched hyaluronic acid on the market. Learn more at Trixsyn.com.