Fun How Do You React When a Customer Criticizes Your Store or Work? Published 4 years ago on February 15, 2017 By PETS+ Staff Share Tweet 67% Embrace it. I truly value the opportunity to get better. 5% Hit back. I work too damn hard to take crap from anyone. 14% Take it on the chin … and feel crushed for hours. 14% Smile, breathe deeply, and as soon as the person leaves, go into the back room and let the wastebasket have it. Advertisement This article originally appeared in the March-April 2017 edition of PETS+. Related Topics:customer serviceOne Quick QuestionPets+ March-April '17rude customers click to Comment(Comment) Advertisement You may like Talk About Yourself in the Third Person and Other Tips for Pet Business Owners to Try in September and October Use This One-Liner to Show You Value Customers of Your Pet Business Pet Businesses Share the Examples of Customer Gratitude That Touched Them Most Promoted Headlines Category Spotlight: Terry Naturally® Animal Health Category Spotlight: eTailPet Are You Ready For Adventures Beyond The Backyard? Tall Tails Advertisement Latest Trending Videos Photo Gallery1 day ago Get Inspired by These Chew Displays at Indie Pet Stores Hot Sellers1 day ago Dogs Go Crazy for Polkadog Bakery’s Atlantic Silverside, Plus More Hot Sellers Press Releases1 day ago Zesty Paws Names CFO True Tales5 days ago Employees: Leave Your Pot at Home to Keep Your Job Columns1 week ago How Beer Helped Me Promote My Pet Business Columns1 week ago 3 Things Customers Want and Need from Pet Businesses Trace's Store School3 days ago Video: Trace’s Store School Covers Lessons Learned from COVID-19 America's Coolest2 weeks ago Video: Take a Tour of Bark Life in Seminole, FL Trace's Store School3 weeks ago Video: Learn How to Do Holiday on a Budget at Trace’s Store School Advertisement SubscribeBULLETINS Get the most important newsand business ideas from PETS+. Advertisement Most Popular True Tales5 days ago Employees: Leave Your Pot at Home to Keep Your Job Columns1 week ago How Beer Helped Me Promote My Pet Business Columns1 week ago 3 Things Customers Want and Need from Pet Businesses Photo Gallery5 days ago 19 Photos That Show Why Dexter’s Deli Is One of America’s Coolest Pet Stores Headlines1 week ago Yelp to Flag Businesses Accused of Racism With ‘Consumer Alerts’ Photo Gallery4 days ago New Edibles for Cats, Vegan Bars for Dogs and Toys for the Holidays [GALLERY] Columns4 days ago 4 Tips for Negotiating the Best Lease for Your Pet Business Real Deal1 week ago How Do You Handle Know-It-All Customers in Your Store?