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International Boarding & Pet Services Association Addresses New Canine Respiratory Illness

IBPSA member boarding and daycare facilities are following protocols to ensure pet safety and provide peace of mind for pet owners.




(PRESS RELEASE) LAS CRUCES, NM — The International Boarding & Pet Services Association (IBPSA) is actively addressing the recent outbreak of a mysterious canine respiratory illness, which was first identified in Oregon and appears to have spread to other states. As the holiday season approaches, IBPSA Members, including pet boarding and daycare facilities, are implementing robust measures to protect the health and well-being of pets under their care while providing peace of mind for pet owners.

Carmen Rustenbeck, founder and CEO of IBPSA, addressed pet parents’ concerns about the illness, stating: “If you are unsure about your pet’s health, contact your veterinarian before socializing your pet or booking your pet into a boarding/daycare facility. Pets that are always at risk of infection of any type are those with pre-existing or underlying conditions. When boarding your pet over the holidays, be proactive and discuss any concerns with your pet care provider as they always have the well-being of your pet as their utmost priority.”

To prevent infected dogs from entering their facilities, IBPSA Members are rigorously adhering to the pet care industry’s established intake protocols, including: verifying that vaccines are up to date; conducting snout-to-tail examinations, which allows the pet care provider to check for visible symptoms of coughing, sneezing, discharge from the eyes or nose, or unusual lethargy; having a conversation with pet parents about the health of their pets; and ensuring that emergency contacts and veterinarian choice are listed on each pet’s intake paperwork.

In addition to intake protocols, IBPSA Member boarding facilities use cleaning products and protocols that ensure the safety of the pets in their care, such as frequent handwashing for staff members working with multiple pets. If a pet shows signs of any illness, protocols include isolation of the pet, calling the owner or emergency contact to come pick up the pet and if need be, taking the pet to the veterinarian on file.

The International Boarding & Pet Services Association also encourages pet owners to be proactive about safeguarding their pets’ health. For instance, keeping pets up to date on all vaccinations is key; the American Animal Hospital Association offers an excellent guide to which vaccinations are currently recommended for dogs here.

Pet owners should contact their veterinarians immediately if they notice any unusual symptoms. Time is of the essence with any upper respiratory infection – the sooner it is identified, the better the possible outcome tends to be. Additionally, when taking pets to dog parks or allowing them to socialize outside the boarding/daycare environment, owners should be mindful of other pets’ behaviors. If they exhibit symptoms such as coughing, sneezing, or discharge from the eyes or nose, owners should consider removing their pets from the situation in order to reduce the risk of infection.


The International Boarding & Pet Services Association (IBPSA) is a professional business association that provides business resources, industry expertise, staff education and training, certifications and legislative support for the pet care services industry. To access IBPSA’s resources for consumers and for more information about how to find a reliable pet care facility, visit here.



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