Connect with us

Brainstorms

Invite Your Customers to Play Magic Google 8-Ball

The prize: a $200 gift certificate.

mm

Published

on

Ask your customers to post the comment “I love [your business name]” on any social media. On a given date, you’ll shake the “Magic Google 8-Ball” by searching “I love [business name],” and the author of the first one you find will win a $200 gift certificate. Tell your customers there is no limit to where or how many they post.

Since launching in 2017, PETS+ has won 11 major international journalism awards for its publication and website. Contact PETS+'s editors at editor@petsplusmag.com.

Advertisement

FEATURED VIDEO

JIM ACKERMAN

How to Make Your Advertising More Effective Over Time

Pet-business owners use lots of different methods for marketing and advertising, from direct mail to social media. But they often miss a crucial step, says marketing specialist Jim Ackerman. Very few businesses properly test and track their efforts. Jim explains that carefully monitoring your ads, and adjusting them accordingly, can dramatically improve your results.

Promoted Headlines

Brainstorms

Try to Create Some Retailing Folklore

OK, so you know the story.

mm

Published

on

“AND NORDSTROM refunded the cost of a set of tires ….” Yawn. OK, so you know the story. (An Alaska Nordstrom was housed in a former tire store, so the man had, technically, purchased the tires in that location.) What’s important here is not whether it’s a fresh tale or that it’s even true. (Nordstrom insists it is.) What matters is that it’s now part of American retail folklore, a tireless generator of goodwill capital. This year, create your own legend with one outlandish, cost-be-damned act of customer service — trudge through the snow on Christmas Day to hand-deliver a rescue pup to an orphan … It doesn’t have to become standard operating procedure. Be sure the press finds out — second-hand, of course.

Continue Reading

Brainstorms

Pick a Rhyme, Any Rhyme

It increases ‘processing fluency.’

mm

Published

on

WE RECENTLY READ a 7,000-word profile in The New Yorker on five-time world snooker champion Ronnie O’Sullivan, whose similarly named father made a small fortune running sex shops in London. “Ron’s the name and porn’s the game,” he would tell anyone he met. That was one of the few details we remember from that long, long story. A recent study from Lafayette College reveals it’s not just us. Rhymes increase “processing fluency.” As a result, people not only remember rhymes better than other clutches of language, but also perceive rhyming statements as both more truthful and more persuasive. “PETS+ is the name, actionable advice is our game …” What could yours be?

Continue Reading

Brainstorms

Swap a Staff Member for a Week

It creates more exposure.

mm

Published

on

Consider a temporary staff-exchange with a non-competing store or with a complementary business. (You could also “lend” an employee to a store in a resort area for its high season). Shaking things up nearly always yields benefits, as you and your staff are exposed to new ideas and new ways of doing business.

Continue Reading

Most Popular