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WELCOME TO Trace’s Store School, hosted by Trace Menchaca of Flying M Pet Grocery in Houston, TX. In this session, Trace shares tips on how to launch a training program for your pet business.

Her first piece of advice? Don’t get intimidated. And start today.

Trace says, “It won’t be complete in a day. You just have to get started. You want to take over the world? Well, first you gotta rent a one-bedroom apartment in Paris. You want to get sober? You can’t get that five years sober until you just don’t drink today.”

Download materials from this session: Custom Training Sheet and Custom Training Schedule.

This episode aired live on Feb. 7, 2020, in the PETS+ Community on Facebook. New episodes air there on Fridays at 3 p.m. Eastern. Trace covers a wide variety of topics, including pet store operations, employee training, buying and merchandising. Each session offers downloadable supportive materials.


Since launching in 2017, PETS+ has won 16 major international journalism awards for its publication and website. Contact PETS+'s editors at

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