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WELCOME TO Trace’s Store School, hosted by Trace Menchaca of Flying M Pet Grocery in Houston, TX. In this session, Trace shares how she recently prepped for Hurricane Laura, which thankfully passed by the city without doing damage. Her team was ready, though, with an emergency plan and procedures in place. Trace will talk about how to protect your staff, your structure and your stuff, in that order for not only destructive weather but also for man-made damage caused by crime.

Download materials from this session: Trace’s Store School: Disaster Prep.

This episode aired live on Sept. 4, 2020, in the PETS+ Community and PETS+ page on Facebook. New episodes air there on Fridays at 3 p.m. Eastern. Trace covers a wide variety of topics, including pet store operations, employee training, buying and merchandising. Each session offers downloadable supportive materials.



P.L.A.Y. Media Spotlight

At P.L.A.Y. — Pet Lifestyle & You — toy design is definitely a team effort! Watch PETS+ interviewer Chloe DiVita and P.L.A.Y.’s Director of Sales Lisa Hisamune as they talk about the toy design process, the fine-tuning that makes each toy so special and why every P.L.A.Y. collection is made with independent retailers top of mind.

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