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Line Time

Use This Line to Learn a Lot About Customers New and Old

Best of all: It gives you something to follow up on later.




Do you have anything fun planned for today?

When to say it: It’s a great conversation starter with a customer you’ve never met before or a great way to end a sale with a longtime customer. You’ll be surprised by how much you find out about your customers. Plus, you can ask them how it turned out next time you see them.

Source: PETS+



P.L.A.Y. Media Spotlight

At P.L.A.Y. — Pet Lifestyle & You — toy design is definitely a team effort! Watch PETS+ interviewer Chloe DiVita and P.L.A.Y.’s Director of Sales Lisa Hisamune as they talk about the toy design process, the fine-tuning that makes each toy so special and why every P.L.A.Y. collection is made with independent retailers top of mind.

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