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Use This Line to Learn a Lot About Customers New and Old

Best of all: It gives you something to follow up on later.




Do you have anything fun planned for today?

When to say it: It’s a great conversation starter with a customer you’ve never met before or a great way to end a sale with a longtime customer. You’ll be surprised by how much you find out about your customers. Plus, you can ask them how it turned out next time you see them.

Source: PETS+

Since launching in 2017, PETS+ has won 16 major international journalism awards for its publication and website. Contact PETS+'s editors at

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