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More Reptiles, Please … and More of Your Letters for November

Readers love PETS+ daily emails.

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More Reptiles, Please

We love PETS+ and always will. The design of the magazine is top-notch. As a specialty store, we are always looking for more press in our target market, reptiles and aquariums, and would hope there are X number of pages consistently dedicated to this market in every issue. Robert Smith, Jungle Bob’s Reptile World, Selden, NY

Tariff Pressures

Vendors are pressuring small stores to “get your orders in now” in response to the new tariffs on Chinese goods. Will the manufacturers be passing the same 10 percent increase to big-box stores? It is my assumption that most people don’t have an emergency fund set for bulk buying because of new tariffs. The big question on all small business owners’s minds: What do you do in this situation? Raise prices? Eat the increase? Bulk-buy now? Most retail pet store owners I speak with already make minimal profit on cages to get the pets good homes and stay competitive with online monsters like Amazon and Walmart. How will the retailers battle this small margin product taking a 10 percent increase or possibly more? I seriously believe that if online retailers eat the increase or don’t get one you will find more and more brick-and-mortar stores thin their inventory of cages as they are not a big winner for us as a whole anyway and require huge commitments of space and financial resources. Sal Salafia, Exotic Pet Birds, Webster, NY

On Top of Things

Your daily email bulletins have provided me with information before my distribution reps found out. I always like to be on top of things, and they have really helped. Love the webinars and have learned much from them. James Henline, Asheville Pet Supply, Asheville, NC

Valuable for Staff

My team checks our mailbox daily, and rarely do they look at other pet magazines. Every time PETS+ arrives, I find them looking through it and showing me products/stories. I love that they have found this magazine and community valuable! Kara Holland, Pittsboro Pet Supply, Pittsboro, NC

Instant Feedback

I’m still pretty new to PETS+, but I love having the Facebook group for instant updates and the ability to ask other members questions and get instant feedback. Myra Tsung, Camp Kitty, Decatur, GA

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Since launching in 2017, PETS+ has won 11 major international journalism awards for its publication and website. Contact PETS+'s editors at editor@petsplusmag.com.

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Here Are the Letters From Our Readers for April

The more product ideas the better!

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Love New Products

I love seeing new products through PETS+. It lets me get ideas on what to bring in — so the more product ideas the better! Same with promotional ideas. I love fun, trendy sales and events. I gather a lot of my best events and ideas through your articles! — Taylor Gonzalez, Three Tails Parlor and Pantry, Columbia, IL

Starting Point

I’m a responsible, ethical breeder. I’m also the starting point for introducing and recommending clients to certain products and product lines. It gives me a unique opportunity to start pet owners in the right direction with respect to nutrition, play, treats, toys, containment and accessories. I love new products and services and seek them out for my clients, who rely on me as a font of information regarding all things German Shepherd and dog in general. — Jacqueline Levy, Cross Keys K9, Williamstown, NJ

More Services

I’d love to see a little more featured on the pet service industry. This market is more saturated than ever, even before the Wag and Rover apps. I’d love comparisons of hobby vs. pro, interviews with successful pet care business owners, those who have branched out, etc. — Ashley Cook, Viva La Pet, Dover, NJ

Ready for Mentorship

In order to look forward, I first glance back to remind myself how far I have come. 2018 was a difficult year for our business, mostly due to the effects of Hurricane Florence, but it was also a year that I grew personally. I was ready for mentorship, and found what I needed in the pages of PETS+, not only as a magazine, but also through the introduction of Pet Boss Nation, the coaching group led by Candace D’Agnolo. — Wendy Megyese, Muttigans, Emerald Isle, NC

What Others Are Doing

We love the Best of the Best section (page 46 in this issue). It gives us insight on what others are doing. The Brain Squad is always something I stop to participate in because I like to see others’ responses and hope mine will help someone else! — Sal Salafia, Exotic Pet Birds Inc., Webster, NY

ED: Hear ye, all owners and top managers of brick-and-mortar pet businesses: Join Sal in participating in our monthly Brain Squad surveys by joining today at petsplusmag.com/brainsquad.

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Valuable Real-Life Stories of Bosses … and More Letters From Our Readers for March

PETS+ makes one reader feel like she’s ‘not alone out there.’

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Not Alone Out There

Real-life stories of fellow bosses and owners that are in the same field are so valuable. It makes me feel I’m not alone out here, and others share what I go through. — Kristina Robertson, Barkley Square Pets, Falls Church, VA

Shoestring Marketing

I would love to see more about the way people market for free, whether it be on social media (which is where 90 percent of my business comes from), emails or any different ideas. Marketing is expensive, and I would love to hear how different businesses have succeeded without breaking the bank. — Morgan Moses, Harley’s Bakery, Harrisonville, MO

Working with Indies

I’d like to see some more information or tips on how manufacturers can work directly with independent pet retailers or that helps manufacturers get the word out. — Remy Bibaud, Pet Perennials, Pittsburgh, PA

Payment Plans

I want to know how owners pay their groomers. We have a retail store with a grooming salon. We currently pay them hourly, and they have hourly support staff. Wondering what everyone else does. — Marissa Flatley, Animal House Grooming & Pet Supplies, Absecon, NJ

Stop the Bullies

I do not understand why the raw manufacturers do not band together and stop the FDA from bulling them. — Debbie Fazica, Pet X Supply & Tack, Howell , MI

Inspiring, Humbling

I appreciate the opportunity to learn from other business owners via the articles and bulletins. I know they face many of the same challenges I do, and it is both inspiring and humbling to see how they overcome them. — Wendy Megyese, Muttigans, Emerald Isle, NC

More Birds

Please start including more information on birds. — Deborah Schweikardt, Arizona Bird Store, Mesa, AZ

Takeaways

I love this magazine! I cannot tell you how many things I take away each month! Keep up the good work! — Jan Guin, All Pet Supplies, Springfield, MO

Keep up the Faith

You guys are terrific. Keep inspiring us with ways to keep up the faith. — Kathy Palmer, The Fish & Bone, Portland, ME

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Letters from Our Readers for February

‘We are off to a great start!’

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365 Days, Made

I seriously have to thank you guys so much for your calendar inside your magazine this year. I have been looking for something similar to that for so long, and when I got your magazine in the mail and I found that calendar, you just made my day! I’ve added more things to it. (For example I think the 20th was National Hugging Day!) —Morgan Moses, Harley’s Bakery, Harrisonville, MO

What’s in Store

This year I have set personal realistic goals, not by dollar amounts but more tasks and things I would love to accomplish and offer my customers. I am currently completing an online pet nutritionist certification to offer the best care and knowledge to every customer. I am arranging for myself as well as my entire team to become certified in pet CPR and first aid. I am implementing a new grooming scheduling software for reminding texts, a text promotion app. I am always researching options for a website and ecommerce and possibly a vehicle for delivery of products. 2019 is off to a great start, can’t wait to see what this year has in store! —Taylor Gonzalez, Three Tails Parlor and Pantry, Columbia, IL

Great Start

We are off to a great start! Changing the way we do business and with whom we do business, looking at new avenues for advertising, and rewarding employees for their loyalty and helping our business grow. —Debbie Fazica, Pet X Supply & Tack, Howell, MI

Little Steps

Our new goal is to clear out half our counter and replace it with a cookie display case. We’re on day three … there’s already junk piling up … —Annabell Bivens, The Dog Store by Your Dog’s Best Friends, Alexandria, VA

Following Dreams

I knew that one day I would aspire to run a cat-inspired boutique. After two friends passed away from cancer, I was inspired to start one now. My friend Jodi left a career behind in 2012 to pursue her dream of being a successful dog walker/runner. As she saw her life slipping away (at age 39) she told all of us, “Don’t wait; follow your dreams!” So I am! I kept copies of PETS+ in my desk, and now that I’ve started getting my cat cafe up and running, I am bringing them all out and reading them again, cover to cover! —Tracy Stocker, When You’re Not There Pet Care, Tigard, OR

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