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Our Brain Squad Share Worries, Boundless Optimism and Gratitude

“We have truly valued our relationships…”




Going the Distance

  • I think indies will thrive in the “new normal” that is coming because we were able to bob and weave when the big guys just sat on their hands. Be interesting to see how it all plays out, yes? — Diana Farrar, Fifi & Fidos Pet Boutique, San Antonio, TX

Professor Menchaca

  • Totally digging Trace’s Store School. Way to go, Trace! — Pattie Zeller, Animal Connection, Charlottesville, VA

Challenging Times

  • I’m tired. This is the most physical, mental and emotional way to do business. I’m glad that we had an online store and a delivery car already in place before COVID-19 changed our world. — Penny Murano, Unleashed, New London, NH
  • I’m very worried about my pet sitting business going forward. Will people be afraid to travel until there’s a vaccine? If so, I may be out of business by then. I’m very concerned. — Tina Dehart, A Pet Lover’s Sitting Service, Katy, TX

Alternatives to Meat

  • I believe the future of pet food is cultured meat, insect-based foods and vegan options. I’m currently reading the book The Clean Pet Food Revolution: How Better Pet Food Will Change The World. We as retailers need to embrace these choices and push for change. — Charlsye Lewis, Metro Animals, Fort Worth, TX

Thank You Notes

  • Thank you for allowing me to be a part of this awesome group of pet store owners. I enjoy reading what others are doing — so many creative, positive, enthusiastic people! I think that’s the key: Remain optimistic and keep the dream alive! — Lisa Boegl, Eldorado Country Pet & Wild Bird, Santa Fe, NM
  • In the midst of the pandemic, we have truly valued our relationships with other indie pet stores, pet store networking groups and, of course, PETS+! They have been lifesavers in the midst of so many defining moments for brick-and-mortar stores. — Alison Schwartz, All Pets Considered, Greensboro, NC
  • Just want to say thank you for publishing an incredible resource — the right balance of shared experience/opinions and industry experts/news, plus trends, new products, etc. — Janet Cesarini, Pupology, Georgetown, TX
  • Thanks for staying in contact and keeping us organized and focused as best as we can! — Janelle Pitula, Wags to Whiskers, Plainfield, IL
  • Thank you for being so proactive in helping members of our industry get through these difficult times! I appreciate you! — Shane Somerville, Paddywack, Mill Creek, WA

Since launching in 2017, PETS+ has won 16 major international journalism awards for its publication and website. Contact PETS+'s editors at

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