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PETS+ Readers Share Their Hot-Selling Products and Services for January 2018

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Colorado Dawg jerky was a best-seller and is a new product line. We sell the bulk jerky stick in beef, elk, bison and venison at $1.35 each — an all-natural chew containing nothing but smoked meat. As a health-food store for dogs, this product was embraced by our clients instantly! Karen Conell, The Bark Market, Delavan, WI

Colorado Dawg Bison Doggie Burgers in a 3-ounce bag. $10.99. coloradodawg.com

DOG & CAT PRODUCTS

  • Earth Animal No-Hide Stix, sold individually at the counter. Only 99 cents and an easy add on to almost any sale! Ren Douthit, Dee-O-Gee, Bozeman, MT
  • Our best-selling products are front-clip harnesses, the sensation harness or the PetSafe 3 in 1 harness. We sell these to many of our pet owner clients. They really help teach a dog to walk with out pulling. Retail price is $34.99. They sell themselves. We don’t need promotions. Fran Masters, MasterPeace Dog Training, Franklin, MA
  • Goli Designs’s Nip-naps Owli toy flew off the shelf in January. These are super-cute owl-shaped catnip toys that come in an egg-carton display from an independent company in Oregon. (We love local!) Kate Lindburg, Animal Crackers Pet Supply, Corvallis, OR
  • Gold Paws fleece sweaters $29.99-$34.99. Marilyn Texter, Pawsitive Karma, Castro Valley, CA
  • Paw wax. It was pretty cold and “foot freeze” was prevalent! Jack Carey, Amoskeag Pet Supply, Manchester, NH
  • Since Missouri has had one of the coldest winters it’s had in a long time, we sold a ton of outerwear. Our best-selling items were the pullover fleece vest from Gooby. I believe the fact that they are functional, cute and reasonably priced helped move them out quicker than our more expensive sweaters and coats. Jennifer Silverberg, Fetch Pet Supplies, Springfield, MO
  • Salt, coats and sweaters! We had a rough winter in western Pennsylvania. Toni Shelaske, Healthy Pet Products, Pittsburgh, PA
  • Stella & Chewy’s Meal Mixers. All varieties and sizes. Our customers love that you can use it as a treat or an add in to their pets food, and it’s very high quality. Lisa Chalmers, Pawty Palace, Katy, TX
  • NULO grain-free dry dog food. We were one of the first companies to pick up NULO when it launched and it is one of our house brands. We have offered it for several years now as part of our new adoption package, which we give as a free bag when an adoption happens. Since it is so palatable and feeds so well, many people try it and stay on it. Having a strong frequent-buyer package also helps. Pennye Jones-Napier, The Big Bad Woof, Washington, DC
  • Kennelmaster Chicken Chips — aka “doggie crack” — has its own shelf. They recently came out with Chicken Chips & Cheese. The dogs are loving the new product, which we hope will bring more sales. Kennelmaster is a small Florida company and we like doing business with Florida companies because we’re supporting another small Florida business — and it’s woman-owned. Nancy Okun, Cats n Dogs, Port Charlotte, FL
  • Those Ninja dudes (Z-Stitch Warriorz – Nobu the Ninja) from Zippy Paws are flying out the door. Danielle Wilson, Bath & Biscuits, Granville, OH
  • Pet Odor Exterminator candles from Specialty Pet Products. Pet owners are buying it rid their homes of pet odors. We sample the candles by burning one in our reception area — a delicious incentive to buy! Suzanne Locker, ABC Pet Resort & Spa, Willis, TX
  • TropiClean Fresh Breath Oral Care Water Additive. It appeals to our customers because it’s easy to use and the dogs are none the wiser. No promotions needed; we offer it as an addition to dental care and promote it during Pet Dental Care Month. Christin Dixon, Wiggle and Walks Pet Care, Charlotte, NC
  • We sold many sports team themed dog collars from SLiK Hound; they retail around $24. Angela Pantalone, Wag Central, Stratford, CT
  • Our raw foods are growing daily. We see an increase in Steve’s Real Food and Northwest Naturals since they offer bulk boxes. We also are benefiting from Pet Releaf CBD products — we sold a lot before, but now the sales are through the roof. Christine McCoy, The Natural Pet Enrichment Center, North Royalton, OH
  • Our store is located in a fairly urban area, with customers with rather large dogs. Two of our biggest sellers this month has been two new lines of high-end, high-protein dog foods. We added the Bully Max and Maximum Bully lines and our customers are loving it! They like the fact that they can stop in and pick up a bag instead of ordering online. Kristin, Everything Pets, Schenectady, NY

BIRD PRODUCTS

  • Our custom-blended bird food mix. New clients’ birds get fed our mix usually when we come here, and they are thrilled to change their bird’s predominantly seed diet to a much better, non-seed-based diet. Richard S. Weiner, A Refuge for Saving the Wildlife, Northbrook, IL
  • Acrobird playpens. Paul Lewis, Birds Unlimited, Webster, NY

SERVICES

  • Although our standard-length pet-sitting visits still generate more revenue, we are doing more and more of our shorter visits. Since introducing “express” or “potty break” visits to our service menu, some of my clients are adding extra visits. Some clients believe they are “leaving pets alone all day” with a pet sitter, and they have added more short, cheaper visits in the day to break it up. Although this is a bonus by itself, we’ve also had clients change one of their two or three daytime visits to “potty break” visits when our rates increased, rather that switch from us to pet boarding. Ashley Klein, Blue Skies Pet Care, Newton, KS
  • Winter Spa Upgrade, which includes deep conditioning treatments and Pawdicures for the winter dry skin and pads! Sherry Shupe, Fur Baby, Milford, DE
  • We offered the NAGAYU CO2 Skin Therapy system to our clients. It appeals to our clients because it heals and helps to heal hot spots, allergies, dry skin, hair loss, and so much more. We will be doing a special each month where a new client can try it at half price. Kristina Robertson, The Pet Spa at Barkley Square, Falls Church, VA

What’s the Brain Squad?

If you’re the owner or top manager of a U.S. pet business serving the public, you’re invited to join the PETS+ Brain Squad. Take one five-minute quiz a month, and you’ll get a free t-shirt, be featured prominently in this magazine, and make your voice heard on key issues affecting the pet industry. Sign up here.

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