THE BASICS
7 am-5 pm Registration
7 am-5:30 pm Education in North Convention Center
9 am-5 pm Trade Show Floor
11 am-2 pm Lunches and Snacks in Show Floor Lounges
EDUCATION HIGHLIGHTS
7-9 am “IndieChat Live: A Peer Group Discussion About Important Topics Affecting Pet Retailers Today,” hosted by IndiePet. South Pacific C. (Retail Education Pass required.)
9:30-10:30 am “Pet Store Financial Performance: Using Data to Navigate Market Conditions,” with Scott Hackworth. South Pacific B. (Retail Education Pass required.)
Kevin Coleman
9:30-10:30 am “Paws and Performance: Fostering a Culture of Accountability in Your Business,” with Tammy Bond. (Grooming Education Pass required.)
10-10:30 am “Elevating Your Customer Service: Creating The WOW Factor!,” with Kevin Coleman. Show Floor Talks Stage.
11 am-noon “Grooming Schedule Management,” with Joe Zuccarello. Islander H. (Grooming Education Pass required.)
Candace D’Agnolo
11 am-noon “A Prosperous Holiday Season In Your Pet Business Starts Here: Promotions & Events for Holiday Success,” with Candace D’Agnolo. South Pacific A. (Retail Education Pass required.)
11 am-12:30 PM Emerging Brands Pitch Competition. Emerging Brands Stage.
11:30 am-12:30 PM “Unleash the AI Advantage: Ignite Your Brand’s Digital Success with ChatGPT,” with Crystal Vilkaitis. South Pacific B. (Retail Education Pass required.)
Noon-12:30 PM “7 Proven Ways to Grow Your Retail Pet Business,” with Scott Lesnick. Show Floor Talks Stage.
12:30-1:30 PM “Fundraising for Startups in Petcare.” Emerging Brands Stage.
Dan Jablons
1-2 PM “How Can I Make Money as a Pet Retailer?,” with Dan Jablons. South Pacific B. (Retail Education Pass required.)
2-3:30 PM “You Shaved the WHAT?,” with Markie James. Islander F. (Grooming Education Pass required.)
2-2:30 PM “Why Add Live Animals to Retail,” with Sandy Moore of Segrest Farms, David Dieter of Zoo Med Laboratories, Bill Trufant of B&B Pet Stop and Andy Pettit of Timberline. Show Floor Talks Stage.
2:30-3:30 PM “Navigating Partnerships: Building Successful Relationships With Pet Brands.” Emerging Brands Stage.
2:30-4:00 PM “Pet Industry Powerhouse Panel: Making Your Pet Business Better Every Day,” with Lynn Switanowski, Matt Aldrich, Candace D’Agnolo and Jolanta Smulski. South Pacific C. (Retail Education Pass required.)
River Lee
3-5 PM “Loyalty, Boundaries and Customer Satisfaction,” with River Lee. Islander G. (Grooming Education Pass required.)
4-5:30 PM “Tips from a Vet: Pet Assessment Checklist Before Every Groom,” with Micah Kohles, DVM, MPA. Islander H. (Grooming Education Pass required.)
4-5 PM Pet Advocacy Network Town Hall, with Mike Bober. Show Floor Talks Stage.
FUN STUFF
3-3:30 PM Winner presentation of 2024 PETS+ America’s Coolest contest, sponsored by SUPERZOO. Show Floor Talks Stage.
3:30-4 PM New Product Showcase Awards. Show Floor Talks Stage.
