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Readers Share Their Thoughts and Feelings About the Industry and More

In particular, they gushed about the PETS+ Spring Sample Box




Tell Us How You Feel

  • Feeling better about our industry every day. Things are looking up! You guys rock. Love the magazine and the surveys! — Stephanie Dorris, A Dog’s Life Pet Sitting, Archer, FL
  • I feel like we are slowly but surely coming back from the nightmare of 2020. I had expected Chewy and/or Amazon to take hold of our customers once they got into the habit of ordering online, but am happy to say that while we may have lost a few, the majority are happy to be back to shopping in-store and supporting small businesses. — Julie Sterling, Julz Animal Houz, Marysville, WA
  • Feeling pretty positive. Sales are up so far this year. I love the PETS+ community. The ability to connect with other retailers is invaluable. — Margo Tortorelis, My Natural Pet, Brooklyn, NY
  • I love the store spotlights, and they are so helpful for looking at space within our own stores in new ways! — Corissa Bubenick, Hot Diggity, Mashpee, MA
  • I’m very excited about the pet industry right now. We are stepping into services soon, which is a whole new ballgame for us. It’s exciting and scary at the same time! Things like the PETS+ Spring Sample Box and the PETS+ community are so valuable to us as we continue to learn and grow. We could not do it without the help and support! Thank you! — Leslie Stewart, Southern Barker, Lexington, KY
  • I hope people keep all of these pets when the pandemic is over. — Paul Lewis, Birds Unlimited, Webster, NY

More About the Sample Box

  • PETS+ killed it with the sample box! Thank you, thank you, thank you for putting that together. It’s nice to have some time to examine and research a new product rather than deciding on the spot with a sales rep. — Lisa Boegl, Eldorado Country Pet, Santa Fe, NM
  • The sample box is an excellent idea. With shows going virtual, getting my hands on products makes a significant difference. — Maria Cetrola, Buddy’s Pet Stop, Barnegat, NJ
  • The sample boxes are great. I have had my eye on Silver Honey and Skout’s Honor for a while now, but hadn’t been convinced to make the leap. After having them in my hands, I will give them a go in our stores! — Cassie Nilsson, The Mill Stores, Whiteford, MD
  • I really love the new sample box, and I love reading all of the Facebook group messages about it. It was such a delight to get my hands on samples for use in the business. As a growing yet small retailer, I felt I was introduced to brands I might not have learned about otherwise, and it was an added bonus since Global was virtual this year. — Angela Pantalone, Wag Central, Stratford, CT

Editor’s note: Sign up for the PETS+ Sample Box program at



P.L.A.Y. Media Spotlight

At P.L.A.Y. — Pet Lifestyle & You — toy design is definitely a team effort! Watch PETS+ interviewer Chloe DiVita and P.L.A.Y.’s Director of Sales Lisa Hisamune as they talk about the toy design process, the fine-tuning that makes each toy so special and why every P.L.A.Y. collection is made with independent retailers top of mind.

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