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JIM ACKERMAN discusses the steps needed to convert social media “likes” and connections into customers who actually walk through your door (or click through to your website) and purchase your products or services.

Ackerman says you need to start by offering them knowledge, like a how-to guide or a checklist, in order to get their contact information. Once you have that, you can draw them to your business through loss leaders, or “scarcity” approaches like “limited supply” or “time is running out” offers.

Jim Ackerman is a renowned marketing speaker and author. Contact him at (800) 584-7585 or



NASC Media Spotlight

At first it was just an idea: Animal supplements needed the same quality control that human-grade supplements receive. But that was enough to start a movement and an organization —the National Animal Supplement Council — that would be dedicated to establishing a comprehensive path forward for the animal supplements industry. In this Media Spotlight interview, NASC’s president, Bill Bookout, talks to PETS+ interviewer Chloe DiVita about the industry today: Where it’s headed, what’s the latest focus and why it’s vital to gain the involvement of independent pet product retailers.

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