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True Tales

The Forecast Calls for Nuts

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I was showing a potential client the kennel, and she wanted to tour the 25 acres of dog walking paths with her fuzzy white dog. It was an extremely muddy spring day in northeast Ohio, and I encouraged her to come back when things were drier, on a nicer day, so they both wouldn’t get muddy. She looked at me in surprise, and said she had no mud in her neighborhood, that she couldn’t believe that our ground was soft — as if she didn’t believe me. She then began to question me as to which exact day in the future the mud would be gone … as if I could foresee the future and predict weather. I told her that I would call her when I was able to do that … Stacy Totten, Meadow Run, Richfield, OH

 

True Tales

Groomer Manipulates Laws of Science

At least it’s what the customer thinks.

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A lady wanted us to redo her dog’s haircut because she was convinced that the new style she requested was causing static electricity when she put on and removed her dog’s sweaters. I told her as sweetly as possible that while I did think my groomers were amazing, manipulating the laws of science was beyond their realm of scope! — Maggie Victory, The Whole Pet, Fort Smith, AR 

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True Tales

This Lady Walked In Our Pet Store and Complained of Dog Allergy

But the signs say it all!

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WE ARE A pet supply store and a pet-friendly coffee shop. Our signage clearly states that. We even have a sign right on the door that says “Pets Welcome.” Our window displays are all dog-centric, so what we do is very obvious. We had a lady walk in one day. She started heading to the coffee shop side and saw two of our dogs just hanging out. She huffed, turned on her heels and said quite loudly as she started heading out, “Well! I’m allergic to dogs!” I don’t know where we sent a mixed message that there would be no dogs on premise, but apparently that is what she expected! — Wendy Megyese, Muttigans, Emerald Isle, NC

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True Tales

True Tales: This Pet-Business Owner Declined the Role of a Lifetime

She offered a consolation prize to no avail.

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A LADY CALLED saying that she was in town to celebrate her husband’s major birthday. For his birthday, she wanted to hire a groomer for her husband because he was into “role playing.” Although my staff and I declined the invitation, I did give her a price to rent out my business after hours. I never heard back. — Leel Michelle, Bow Wow Beauty Shoppe, San Diego, CA

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