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True Tales

The Incredible Tip That Wasn’t

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We offer a free local delivery service of our pet foods, along with a grooming shuttle. One of our customers gave our driver a $100 tip. He drove away so happy … only to be called back to let him know they meant to give him $5. — Cory Clark, The Paw Spa, Corona, CA


This article originally appeared in the March 2018 edition of PETS+.

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True Tales

A Rental, Complete With Pets

A lot more than furniture was included.

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true story: I am renting to own a house from a friend and not only did it come with some furniture but also a cockatoo, two cats and some koi! Talk about instapot — no instapets — to go along with my five dogs and one cat! — Christine Dixon, Wiggle and Walks Pet Care, Charlotte, NC

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True Tales

True Tales: A Fine Excuse for Being Absent

Excuse, excuse…

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We sent out a customer email in February and received this funny out-of-office auto-reply: “I have the flu, and I did get a shot in September. I’m wiped out. Will get back to you when able.” — Tom Jeffrey, Dinky Dog Club, Charleston, SC

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True Tales

Groomer Manipulates Laws of Science

At least that’s what the customer thinks.

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A lady wanted us to redo her dog’s haircut because she was convinced that the new style she requested was causing static electricity when she put on and removed her dog’s sweaters. I told her as sweetly as possible that while I did think my groomers were amazing, manipulating the laws of science was beyond their realm of scope! — Maggie Victory, The Whole Pet, Fort Smith, AR 

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