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TRUE TAILS: How I Handle Drunk Customers Who Buy Dog Beer

It happens when your store sits next to a restaurant that serves alcohol.





One holiday season, we were selling dog beer and had six-packs sitting by the register. It was Christmas Eve, getting close to closing. Next door is a Mongolian grill that is super busy all the time, and it serves alcohol. I had a mother and son come in who had definitely been over-served. They bought the last six-pack of beer. I’m fairly certain they drank it. I made sure we told them, “Hey, that is for your dog.” But they were smashed and probably didn’t remember. Happy Howlidays! — Anna Woodcock, Brown Dog Bakery, Ankeny, IA

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