A customer came into the shop years ago with a very specific list of foods that her cat had told her psychic that he’d like to try. As I went through the list of about 10 foods, we carried a number of them but not all, I treated her with respect and all seriousness. I shared with her some new foods that we’d just brought in that her cat might not be aware of yet and that she should talk with him about. It was sometimes challenging to keep a straight face, but I kept it pretty serious and we were able to find some options for her cat. — Jeff Jensen, Four Muddy Paws, St. Louis, MO