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Try This Line the Next Time a Customer Comes to You With a Problem

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“Fortunately, I work miracles!”

When to say it: When a customer comes to you with a problem. First, it’s funny. The humor will defuse the customer’s anger. Second, it’s positive. Last, it’s reassuring.

Source: Scott Ginsberg, aka “That Guy with the Nametag,” networking expert and author. 

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