Line Time Use This Trick to Ensure Customers Remember Your Name Published 8 years ago on January 12, 2018 By PETS+ Staff PETS+ February 2018 Issue Share Tweet “Susan, Susan Thompson.” WHY USE IT? Use this during introductions to make sure your name is remembered. The repetition of your first name twice is very effective. This subtle repetition of one key name (and it might be your last name that you want folks to remember) plants it firmly in the mind of the person you are shaking hands with or speaking to on the phone. Related Topics:headlinessales tips PETS+ Staff Since launching in 2017, PETS+ has won 24 major international journalism awards for its publication and website and was a finalist for Best Single Issue in the prestigious Neal Awards in both 2017 and 2024. click to Comment(Comment) Advertisement FEATURED VIDEO P.L.A.Y. Media Spotlight At P.L.A.Y. — Pet Lifestyle & You — toy design is definitely a team effort! Watch PETS+ interviewer Chloe DiVita and P.L.A.Y.’s Director of Sales Lisa Hisamune as they talk about the toy design process, the fine-tuning that makes each toy so special and why every P.L.A.Y. collection is made with independent retailers top of mind. You may like Use This One-Liner to Show You Value Customers of Your Pet Business Pretend You’re Dead to Get Honest Feedback from Employees Hit Pause When Sharing a Lot of Information With a Customer Promoted Headlines Uproot Clean Fact Sheet HICC Chestnut & Co Fact Sheet HICC Pet’s Best Life Longevity 15 Fact Sheet Pet’s Best Advertisement Advertisement SubscribeBULLETINS Get the most important newsand business ideas from PETS+. Advertisement Most Popular PETS+ Sample Box6 days ago See What Was Inside the PETS+ PSC Earth Day Box! Headlines6 days ago 2026 Pet Industry Events, Trade Shows & Conferences Products1 week ago 9 Raw and Gently Cooked Pet Foods Worth Your Freezer Space Ask PETS+7 days ago How to Handle Customers Who Treat Your Bulk Bar Like It’s Free Photo Gallery4 days ago Indie Pet Stores Show All the Moms Love This Mother’s Day Press Releases1 week ago Golden Pet Brands, Home of Dr. Marty Pets, Badlands Ranch and Ultimate Pet Nutrition, Announces Key Executive Appointments Press Releases4 days ago Fussie Cat Expands Access Through Petco Launch Manager's To Do6 days ago Pet Customers Make a Mess. Buy That Fancy Mop Bucket You’ve Had Your Eye On!