Headlines

Video: How Loyal Biscuit Co. Maintained Its Hometown Charm While Growing to 5 Stores

When they bought the business, the owners were in the right place at the right time.

Global Pet Expo / American Pet Products Association / Pet Industry Distributors Association

PIDA – Pet Industry Distributors Association • FetchFind

MasterClass: Redefining Retail as Slow Retail

Leadership, Empathy, and a Noble Cause

Published

6 years ago

July 22, 2019

Candace D'Agnolo

CATCH THE REPLAY of this Pets+ webinar hosted by Candace D’Agnolo of Pet Boss Nation.

This episode of PETS+ Live! featured Heidi Neal of Loyal Biscuit Co. in Maine.

Neal always loved Loyal Biscuit, which was her local pet store. She hoped one day she would buy it — and eventually that day arrived. She and her co-owner husband have now grown to five stores! She has a “team is family” approach to staff, gives back to the community, has creative promotions and has received countless awards.

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