PETS+ LIVE!

Video: Pet Business Thrives by Creating Unforgettable Customer Experiences

Looking for ways to combat the big boxes and online?

PIDA – Pet Industry Distributors Association • FetchFind

Global Pet Expo / American Pet Products Association / Pet Industry Distributors Association

MasterClass: Redefining Retail as Slow Retail

Leadership, Empathy, and a Noble Cause

Published

5 years ago

October 28, 2019

Candace D'Agnolo

CATCH THE REPLAY of this PETS+ Live! webinar hosted by Candace D’Agnolo of Pet Boss Nation.

This episode featured Wendy Megyese of Muttigans in Emerald Isle, NC. Learn about ways to combat the big boxes and online — the key is to give your customers an experience they can’t get anywhere else — and learn why the business was honored in the 2018 PETS+ America’s Coolest Stores contest.

Read more about Muttigans in this article.

The session took place on April 16, 2019. Watch the replay:

Related Topics:Candace D’Agnolo Featured webinar replay

click to Comment(Comment)

NASC Media Spotlight

At first it was just an idea: Animal supplements needed the same quality control that human-grade supplements receive. But that was enough to start a movement and an organization —the National Animal Supplement Council — that would be dedicated to establishing a comprehensive path forward for the animal supplements industry. In this Media Spotlight interview, NASC’s president, Bill Bookout, talks to PETS+ interviewer Chloe DiVita about the industry today: Where it’s headed, what’s the latest focus and why it’s vital to gain the involvement of independent pet product retailers.