True Tales

What Happened When a Customer Got Her Bird Stuck in Her Hair

This helpful store owner came to her rescue with just the right tool.

Published

3 years ago

September 1, 2021

PETS+ Staff PETS+ July-August 2021 issue

A customer calls me and says her African Grey is caught in her hair and she can’t get him out. A few minutes later, the customer pulls up in front of the store with the bird on top of her head. Sure enough, he was wrapped up tight. The customer says, “Just cut him out, don’t worry about my hair, just cut him out.” I get the scissors, chop a portion of her hair, and out the door she goes with the bird and a new hairdo. — Paul Lewis, Birds Unlimited, Webster, NY

NASC Media Spotlight

At first it was just an idea: Animal supplements needed the same quality control that human-grade supplements receive. But that was enough to start a movement and an organization —the National Animal Supplement Council — that would be dedicated to establishing a comprehensive path forward for the animal supplements industry. In this Media Spotlight interview, NASC’s president, Bill Bookout, talks to PETS+ interviewer Chloe DiVita about the industry today: Where it’s headed, what’s the latest focus and why it’s vital to gain the involvement of independent pet product retailers.