Headlines Yelp to Flag Businesses Accused of Racism With ‘Consumer Alerts’ It’s designed to ‘warn consumers about businesses associated with egregious, racially-charged actions.’ Published 3 months ago on October 14, 2020 By James Ritchie Share Tweet Yelp is unveiling a new “consumer alert” to mark the pages of businesses accused of racism. The company has recently seen more reviews warning of racist behavior at businesses, Noorie Malik, vice president of user operations, wrote in a blog post. “As the nation reckons with issues of systemic racism, we’ve seen in the last few months that there is a clear need to warn consumers about businesses associated with egregious, racially-charged actions to help people make more informed spending decisions,” she said. The consumer review site “already places alerts on business pages when we notice an unusual uptick in reviews that are based on what someone may have seen in the news or on social media, rather than on a first-hand experience with the business,” Malik explained. “Now, when a business gains public attention for reports of racist conduct, such as using racist language or symbols, Yelp will place a new Business Accused of Racist Behavior Alert on their Yelp page to inform users, along with a link to a news article where they can learn more about the incident.” Yelp has unveiled a “Business Accused of Racist Behavior Alert.” Advertisement Malik said Yelp doesn’t allow reviews based on media reports, as they can artificially inflate or deflate a business’s star rating. “We advocate for personal expression and provide a platform that encourages people to share their experience online, but at the same time it’s always been Yelp’s policy that all reviews must be based on actual first-hand consumer experiences with the business,” she wrote. “This policy is critical to mitigating fake reviews and maintaining the integrity of content on our platform.” Here’s further detail on Yelp’s new policy: Related Topics:Latest News Toponline reviewsYelp click to Comment(Comment) James Ritchie James Ritchie is the online content editor for SmartWork Media. Advertisement You may like 6 Simple Steps to Getting Great Online Reviews Retailer Rebuked by FTC for Posting Fake Online Reviews Hire at Homecoming, Take an Improv Class and 6 More Business-Building Tips Promoted Headlines Let’s Hear it for the Comfort Zone Tall Tails Category Spotlight: Terry Naturally® Animal Health Category Spotlight: eTailPet Advertisement Latest Trending Videos Photo Gallery4 hours ago LOL at These Pet Industry Bernie Memes Press Releases2 days ago Two Companies from Bend Oregon Team Up for the 2021 Stage Stop Sled Dog Race Press Releases2 days ago New Tiki Cat Grill Pate Wet Cat Food Features Real Fish & Seafood Recipes in Broth Headlines4 days ago Open Farm Receives $65M in Private Equity Investment Photo Gallery1 week ago How Indie Pet Stores Are Celebrating — and Selling — Valentine’s Day Columns1 week ago Shelf Appeal: 5 Things to Consider When Choosing Products for Your Pet Store Trace's Store School2 months ago Video: Trace’s Store School: How to Build Community — and Grow Revenue — with Other Businesses Trace's Store School2 months ago Video: Trace’s Store School: Get Ready for Black Friday and Small-Business Saturday Trace's Store School2 months ago Video: Trace’s Store School Teaches You How to Start a Produce Co-Op for Pets Advertisement SubscribeBULLETINS Get the most important newsand business ideas from PETS+. Advertisement Most Popular Headlines4 days ago Open Farm Receives $65M in Private Equity Investment Photo Gallery1 week ago How Indie Pet Stores Are Celebrating — and Selling — Valentine’s Day Columns1 week ago Shelf Appeal: 5 Things to Consider When Choosing Products for Your Pet Store Hot Sellers1 week ago Holiday Toys, Bird Perches and Spa Treatments Among the Hot Sellers for November Headlines5 days ago Mars Petcare Plans $145M Expansion in Arkansas Press Releases1 week ago Coastal Pet Institutes Authorized Seller Policy Ask PETS+1 week ago What Do You Do When Employees from Other Pet Stores Come Into Your Store? Headlines1 week ago Pet Stores Have Questions About Lightspeed Supplier Network. We Have Answers!