NEW YORK – VistaJet, a global business aviation company, announced the launch of VistaPet, a luxury service for pets.
The company says it’s seen a 104% increase in the number of animals flown over the last two years. But travel standards in general have failed to reach expected service levels, with 75% of owners distrusting commercial airlines to safely care for their pets, making the journey stressful for both animal and human, according to a VistaJet press release.
The new offering, VistaPet, has been designed in collaboration with veterinary practitioners, groomers, dieticians and coaches.
“From care kits, sleep mats and balanced menus, to travel advice, global flying regulations and fear of flying courses, all VistaJet passengers can expect the same exceptional service and support,” according to the release.
Simply Ready to Fly
Unfortunately, there are no standard rules for the transport of pets around the globe. VistaJet’s customer service team advises passengers on the regulations that apply to their flights and destinations when traveling with pets, including details for vaccinations, microchips, certificates and permits, according to the release.
To ensure all passengers enjoy their flight, VistaJet can arrange fear of flying courses for dogs, in partnership with The Dog House. The four-week course desensitizes pets to what they could experience during a flight – the smell of fuel, the sounds of jet engines, cabin air pressure and the movements of air turbulence.
A Safe and Stress-Free Flight
On board every flight, passengers will receive a VistaPet Pochette – a travel bag containing a collection of items to take care of pets during and after a flight. Bio-organic pet food from Rockster will provide pets with in the air or on arrival. Random Rewards treats, created by Michelin-starred chef Michel Roux, is a mixture of dog training treats. Kibble Pet’s Travel Care Kit includes water-free shampoos and soothing wipes for fur care. Rope toys by Furzu will keep dogs entertained throughout the flight.
With advice from clinical veterinarian Bruce Fogle, VistaJet has developed a balanced menu to keep members’ pets hydrated and healthy. VistaJet Cabin Hostesses can also offer natural flower essences to mix with pets’ drinking water to aid relaxation during the flight.
While flying regulations require that animals be kept on leash or in a travel cage for take-off and landing, during flight pets can relax by their owner’s side on a handmade Labbvenn sleep mat. A full cabin reclean is included as standard after every pet flight.
Welcome at Destination
To help entire trips be enjoyable, VistaJet has selected a collection of pet-friendly facilities and partners all around the globe, whether members require a pet hotel in London, a pet salon in New York or a photography session to capture moments with pets around the world.
The team can also assist in finding pet walkers and trainers, or suggest unforgettable experiences including pet yoga, rafting and surfing.