Retailers share how they would handle a bounce-back coupon mistake that could lead to big losses.
In the latest Real Deal scenario, owners and managers share what they would do if all of their employees requested off Small Business Saturday and the...
Pretend it was their mistake, many business owners said.
A sales rep quotes the wrong price at a trade show. The owner rudely corrects him. Readers show how they would respond.
Who says puzzle toys are just for dogs? Not this one indie, plus other innovative ways retailers respond to unsupervised children.
Readers weigh in on how they would handle this Real Deal situation.
In this Real Deal scenario, readers share how they would respond to an employee creating questionable social media content at their business while in uniform.
In the latest PETS+ Real Deal scenario, a fellow member of a local business group copies Betty's idea for a pet event. Readers respond with how...
Readers weigh in on “The Case of the Dead Fish” and a customer’s insistence that the store guarantee that fish they buy will live.
Readers share how they would handle a groomer who left for lunch and didn’t return until the end of the day.
Business owners weigh in on what they would do if a pup destroyed an entire bakery case and the products within.
Indies share what they do when a customer says a package was never delivered.
Suzi also must keep his attitude from spreading.
When a regular customer openly criticizes Mike's food suggestion to a new one, he must decide how to handle this know-it-all and others.
In this Real Deal scenario, a $10 credit card minimum threatens to anger one of Mindy's best customers, but should her store eat the fee?
When it seems like one of her managers is involved, what should she do?
Read the case of the bone to pick.
Here is the case of the fraudulent unemployment claim.
The case of the over-promising marketer.
Read the case of Santa’s dog bite.