An employee lies about why she's leaving: to open her own pet store nearby.
An employee lies about why she’s leaving: to open her own pet store nearby. Readers share their thoughts on non-compete agreements and competition, friendly and unfriendly...
In this Real Deal scenario, a person tries to return items the store owner knows she could not have purchased.
In this Real Deal scenario, readers are split on the level of accountability they would take.
In the Jul-Aug Real Deal, readers share how they would respond to a request for vet bill reimbursement.
In the May-June Real Deal, readers discuss how displays with societal and cultural themes can impact their business, and whether that factors into their decisions to...
Retailers share how they would handle a pet food brand introducing a direct-to-consumer loyalty program that could undercut their sales.
Retailers share how they would handle a bounce-back coupon mistake that could lead to big losses.
In the latest Real Deal scenario, owners and managers share what they would do if all of their employees requested off Small Business Saturday and the...
Pretend it was their mistake, many business owners said.
A sales rep quotes the wrong price at a trade show. The owner rudely corrects him. Readers show how they would respond.
Who says puzzle toys are just for dogs? Not this one indie, plus other innovative ways retailers respond to unsupervised children.
Readers weigh in on how they would handle this Real Deal situation.
In this Real Deal scenario, readers share how they would respond to an employee creating questionable social media content at their business while in uniform.
In the latest PETS+ Real Deal scenario, a fellow member of a local business group copies Betty's idea for a pet event. Readers respond with how...
Readers weigh in on “The Case of the Dead Fish” and a customer’s insistence that the store guarantee that fish they buy will live.
Readers share how they would handle a groomer who left for lunch and didn’t return until the end of the day.
Business owners weigh in on what they would do if a pup destroyed an entire bakery case and the products within.
Indies share what they do when a customer says a package was never delivered.
Suzi also must keep his attitude from spreading.