Real Deal Archives - PETSPLUSMAG.COM

Real Deal

The Recipient of a Fundraiser Disputes the Sum Raised by a Business and Suggests the Non Profit Is Owed $500 More

Here are your thoughts.

Real Deal3 weeks ago
A Pet Supply Warehouse Notices Items Going Missing from an End Cap. Is a Regular Customer to Blame?
This is the case of the end-cap shoplifters.
Real Deal2 months ago
When a Client Enters the Wrong Door, a Scuffle Between Two Dogs Ensues. How Could the Facility Have Prevented It?
See how Brain Squad members responded to The Case of the Dog Bite.
Real Deal3 months ago
A Regular Customer of Snowy Paws Is Also One Who Returns Her Purchases Regularly. What’s a Store Owner to Do?
Read the case of the frequent returner.
Real Deal4 months ago
When One Dog Scuffles With Another While Being Trained By Your Staff, What Do You Need to Do?
A new dog-training service at a pet boutique gets off to a bad start.
Real Deal4 months ago
When A Store Owner Politely Admonishes A Boy Wreaking Havoc, the Mother Threatens to Retaliate by Writing Negative Reviews
Here's how members of our Brain Squad responded.
Real Deal5 months ago
When Outside Consultants Disagree on a Business’s Future Path, What’s a New Store Owner to Do?
Everything was going great ... until the marketing coordinator opened her mouth.
Real Deal10 months ago
When a Valuable Employee is Caught in a Small, Petty Theft, Is It Time to Fire Him?
Their groomer seems wonderful. But treats and money have been going missing. What steps should the owners take?
Real Deal12 months ago
When a Puppy Spoils a Store Event, the Ones Most in Need of Training Are the Puppy’s Parents
An event at a boutique draws an overexcited pup whose owners are oblivious. How best to train the pups’ parents?
Real Deal1 year ago
Shoppers Keep Using a Local Pet Shop to Browse … and Then Buy Online. What’s a Store Owner to Do?
The case of the fleeing customers.
Real Deal1 year ago
A Boutique Expands to Include Doggie Daycare Which Prompts Neighbors to Complain About Barking
The case of the complaining neighbors.
Real Deal1 year ago
An Employee’s Phone is Stolen While On the Job. Should the Store-Owner Replace It?
A busy day starts off with enough customers to overlook a shoplifter in the midst.
Real Deal1 year ago
A Groomer Leaves and Takes All His Customers With Him. How Can a Shocked Business Owner Respond?
The Case of the Stolen Clients
Real Deal1 year ago
A Pet Sitter’s Client Has a Health Emergency; What Should She Do Next?
The case of the client who might not come back.
Real Deal1 year ago
How Can This Store Owner Deal With a Last-Minute Holiday Staffing Vacancy?
The case of the last-minute holiday staffing hurdle.
Real Deal2 years ago
The Case of the Holiday Staffing Hurdle — We Want Your Thoughts
Here's what readers are saying so far.
Real Deal2 years ago
How Would You Deal With the Case of the Outsourced Sitter?
Which one should Bella believe?
Real Deal2 years ago
A Crime Results in the Loss of an Owner’s Client Records … How Can She Recover?
Overnight burglars leave a store in shambles and take the PC containing customer records. Where to begin?
Real Deal2 years ago
One Dog’s Screeches Are Scaring Away Customers … What Should an Owner Do?
A howling schnauzer scares away other grooming clients and traffic continues to lag. Is it time to fire a customer?
Real Deal2 years ago
A Pup Tragically Escapes During a Self-Groom … Who’s to Blame and What Can Be Done?
A cockapoo slips out the door of a DIY dog bath and gets hit by a car. How does the owner handle the aftermath?

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