The Big Survey 2022: The Basics

2. Where is your business located by region, based on the U.S. Census Bureau map?

3. How long has your business been in operation?

< 1 year
3%
1-5 years
17%
6-10 years
20%
11-20 years
34%
21-30 years
15%
31-40 years
6%
41-50 years
3%
More than 50 years
2%

4. Where is your business located by market size?

Small town (up to 25,000)
28%
Small city (25,000 to 250,000)
34%
Medium-sized city (250,000-1 million people)
19%
Large city (more than 1 million people)
13%
Suburban outskirts of a big urban market

5. How many locations do you have?

1
74%
2
17%
3-5
5%
6 or more
2%
NA*
2%

*Businesses operating at client homes or elsewhere

Single stores represent! At 74%, those of you with one store made up the largest respondent group.

6. Check all pets that you sell products and/or offer services for:

7. Are you a franchise owner?

Yes

96%

8. Which best describes your business by top revenue category?

Independent brick-and-mortar pet supply store with services
40%
Independent brick-and-mortar pet supply store without services
35%
Independent grooming salon, brick-and-mortar location or mobile, that sells pet supplies
6%
Independent grooming salon, brick-and-mortar location or mobile, that does not sell pet supplies
1%
Independent boarding facility/day care that sells pet supplies
3%
Independent boarding facility/day care that does not sell pet supplies
0.4%
Independent dog trainer, brick-and-mortar location or mobile, that sells pet supplies
2%
Independent dog trainer, brick-and-mortar location or mobile, that does not sell pet supplies
0.4%
Independent pet sitting and dog walking business, that sells pet supplies
0.2%
Independent pet sitting and dog walking business, that does not sell pet supplies
2%
Independent veterinary clinic or hospital, that sells pet supplies
1%
Other
9%

9. Do you own or rent the building your business is in?

10. If you own a brick-and-mortar pet supply store with services, please check the services you offer:

Grooming
62%
Boarding
23%
Day care
22%
Training
26%
Dog walking and/or pet sitting
9%
Veterinary care
4%
Self-wash services
19%
Other
19%

Among the “Other” answers:

Doggie workouts
Nutrition counselling
Aquarium and pond maintenance
Groomer training
Veterinary services
Massage and chiropractic services
Agility events and dock diving
Pet photography

PETS+ Staff

Since launching in 2017, PETS+ has won more than 20 major international journalism awards for its publication and website. Contact PETS+ editors at editor@petsplusmag.com.