Joe Zuccarrello gave do's and don'ts for offering add-on services in the grooming salon.
Tammy Siert offered advice on how to create calm in the salon and in client dogs.
Patricia Pierce explained how understanding the different personalities of the people you work with can lead to greater self-awareness and an understanding of the unique qualities...
Holly Baker, groomer and Certified Global Educator for Opawz, gave tips and a live demonstration during her session.
Amy Hillis drew from her roles as co-founder and chief strategy officer of Social Pet Hotel and Daycare to educate attendees about the importance of contracts.
Denise Heroux delivered useful, actionable strategies for improving communication with both clients and employees during her session.
We checked out more booths at GROOM’D, happening through Sunday in Atlanta, GA.
Tonya Smith demonstrated proper deshedding techniques and practices during her packed session.
Chris Anthony of Have Shears Will Travel gave attendees practical tips for reducing strain and injury in their careers.
In her session, Denise Heroux also recommended the best time of year to introduce new pricing, and it's not January.
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