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Pet Supermarket Appoints Todd Northcutt Senior Vice President of Retail Store Operations

Northcutt is an experienced retail leader who helps drive operational excellence and enhances customer engagement.

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(PRESS RELEASE) FLORIDA — Pet Supermarket, a specialty pet supply retailer with over 225 locations across the U.S. Southeast, has announced the hiring of Todd Northcutt as its senior vice president of Retail Store Operations. Northcutt is responsible for the stores, services and field organizations across the entirety of Pet Supermarket’s geographic markets. An Executive Leadership Team member, Northcutt reports directly to Pet Supermarket CEO Rich Tannenbaum.

Northcutt has decades of diverse and successful experience in district, regional and territory management within highly competitive environments, including specialty and omnichannel retail. His strategic vision and people-first leadership approach have catapulted sales and satisfaction, both among customers and employees, to remarkable levels in his previous roles.

“We’re excited to welcome Todd to the Pet Supermarket family,” said Tannenbaum. “His ability to forge genuine connections with customers and employees alike makes him a valuable addition to our team. With his expertise and personable approach, we’re confident Todd will elevate our customer experience to create more magical moments to enhance the lives of pets and people.”

In his most recent role as regional vice president at The Vitamin Shoppe, Northcutt led the Midwest and South regions, where oversaw 253 stores and provided support to thousands of employees. There, he revitalized underperforming regions and consistently secured top rankings in key metrics such as year-over-year sales performance. Northcutt has similarly held executive positions at Circuit City and Bush Business Solutions, where he showcased his ability to lead large teams, drive sales and execute transformative strategic initiatives.

An advocate for work-life balance, Northcutt enjoys spending quality time with his family, including his wife, son, two daughters and granddaughter. He’s also a proud pet parent of a Miniature Golden Retriever named Izzy. When he’s not at work or spending time with his family, Northcutt can be found on the golf course or raving about his favorite baseball team, the Cincinnati Reds.

With his diverse experiences and unwavering dedication, Northcutt is poised to play an integral role in shaping Pet Supermarket’s future by driving innovation and making meaningful connections within the retailer and the communities it serves.

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About Pet Supermarket

Pet Supermarket is a one-stop shop offering a broad selection of premium pet food, supplies and services sold by trained professional staff who provide knowledgeable and friendly assistance. Pet Supermarket has over 225 locations equipped to provide pet parents with the convenience to shop locally in a community-oriented and welcoming environment. In addition, Pet Supermarket’s robust e-commerce experience includes standard and same-day delivery nationwide. To learn more about Pet Supermarket, visit www.petsupermarket.com.

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