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Pet Valu U.S. to Close All Stores Permanently Due to COVID-19 Impact

Canadian stores will remain open.




WAYNE, PA — Pet Valu U.S., a specialty retailer of pet food and supplies, announced plans to wind down its operations “due to severe impact from COVID-19.”

The company said in a press release it anticipates shutting down all of its 358 stores and warehouses in the Northeastern and Midwestern U.S. as well as its corporate office in Wayne, PA.

Pet Valu U.S. licenses its name and contracts for certain services from Pet Valu Canada, which is a separate company based in Markham, Ontario, that is not impacted by the winddown.

“Pet Valu Canada is a market leading, highly profitable and growing business with a tremendous history and a very bright future,” according to the release.

Pet Valu Canada will continue to serve customers across Canada through its approximately 600 stores, franchise locations and e-commerce site.

All Pet Valu stores in the U.S. “are currently open and ready to serve their devoted pet lover customers through the wind-down process,” according to the release. Customers in the U.S. can continue to use Pet Valu gift cards and loyalty rewards for purchases. Effective immediately, U.S. customers will no longer be able to place orders on the Pet Valu U.S. e-commerce site.


Jamie Gould, Pet Valu’s recently appointed chief restructuring officer, said, “The Pet Valu U.S. team is proud to have met the needs of our devoted pet lover customers in the U.S. for more than 25 years. However, the Company’s stores have been significantly impacted by the protracted COVID-19-related restrictions. After a thorough review of all available alternatives, we made the difficult but necessary decision to commence this orderly wind down.”

He continued, “During the store closing process, we will continue to provide our customers with the same great in-store experience, offering them even better deals and value. We will work to assist our dedicated associates through the transition. We thank all of them for their commitment to our company and our customers, and especially for going above and beyond so we could help customers as an essential service during the pandemic.”

Pet Valu U.S. expects to begin store closing sales at all locations in the U.S. in the coming days.



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