Line Time

A Surefire Means to Encourage Good Work

“What I like about your (idea, work, behavior) is …. What would make me like it even more is ….”

when to say it: When you’re dealing with a particularly sensitive employee and you want to keep the interaction positive so they don’t get defensive.
how to say it: Give meaningful, specific examples of what you like, and explain why you like these points. Then deliver the followup (“What would make me like it even more ….”), which will encourage better work.

Source: Caroline Webb, author of How to Have a Good Day: Harness the Power of Behavioral Science to Transform Your Working Life

PETS+ Staff

Since launching in 2017, PETS+ has won more than 20 major international journalism awards for its publication and website. Contact PETS+ editors at editor@petsplusmag.com.

Share
Published by
PETS+ Staff
Tags: Featured

Recent Posts

What Do Gelato, an Octopus and Dental Floss Have in Common?

They're all new and notable products you should consider for your pet store.

7 hours ago

Pet Retailers Share Their Most Successful Kickback Coupons for Adopters

Find out what works and what doesn't work for your fellow indies.

7 hours ago

National Animal Supplement Council Fact Sheet

P: (760) 751-3360 / E: info@nasc.cc / W: animalsupplements.org In NASC’s own words: While price…

7 hours ago

How to Make the Most of Relationships with Pet Vendor Partners

Doing so will create a win-win for both the retailer and the brand.

8 hours ago

Retail Employment Surged in April

Sector created 20,000 new jobs for the month.

17 hours ago

Ransomware Attacks on the Upswing

Reported online blackmail surged by 67% last year and is expected to grow exponentially.

3 days ago

This website uses cookies.