(PRESS RELEASE) Gott Pet Products, manufactures of Charlee Bear dog treats and Hound & Gatos natural food for pets, has announced that Gina Schlueter has joined the team as its inside sales and customer care representative. Schlueter brings 15 years of experience to her new role, which includes managing customer service duties as well as working closely with the supply chain.
Schluter, who holds an associate’s degree in supply chain management from Milwaukee Area Technical College and a bachelor’s degree in psychology from the University of Green Bay, is a certified continuous improvement manager.
Prior to joining Gott Pet Products, she served as a special projects manager and supply chain manager for Malteurop, where she was responsible for planning, developing, managing and implementing the department’s standards and operating procedures, in addition to managing the procurement, customer service and logistics team.
At Gott Pet Products, Schlueter hopes to improve the internal processes and provide a better customer experience from order to delivery. When it comes to customer service and supply chain, her goal is to not only set processes in place but also document these processes for future improvement. Schluter is most excited about working with the new product introduction team, including opportunities to grow and launch new products. She is also eager to work closely with the sales team, by providing them with the support and tools they need to hit their markets more aggressively.
“Gina brings with her a great deal of knowledge and experience, and we’re excited to have her join the Gott Pet Products family,” says Patrick McGarry, general manager of Gott Pet Products. “I’m confident she will add a lot of value and make our processes more turnkey thanks to her unique ideas.”