RETAIL IS AT A pivot point, and as we look toward the future, brand leaders must ask an existential question: Why are we here? The time is now for courageous retailers to stand up for more noble causes. It’s time to focus on human value rather than monetary worth. It’s time to focus on the capital of caring. In this session, join VMSD’s New York Editor Eric Feigenbaum as he explores the future of retail and the impact of empathy and caring, and what it means for the outlook of your business.