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Letters from Our Readers for February

‘We are off to a great start!’




365 Days, Made

I seriously have to thank you guys so much for your calendar inside your magazine this year. I have been looking for something similar to that for so long, and when I got your magazine in the mail and I found that calendar, you just made my day! I’ve added more things to it. (For example I think the 20th was National Hugging Day!) —Morgan Moses, Harley’s Bakery, Harrisonville, MO

What’s in Store

This year I have set personal realistic goals, not by dollar amounts but more tasks and things I would love to accomplish and offer my customers. I am currently completing an online pet nutritionist certification to offer the best care and knowledge to every customer. I am arranging for myself as well as my entire team to become certified in pet CPR and first aid. I am implementing a new grooming scheduling software for reminding texts, a text promotion app. I am always researching options for a website and ecommerce and possibly a vehicle for delivery of products. 2019 is off to a great start, can’t wait to see what this year has in store! —Taylor Gonzalez, Three Tails Parlor and Pantry, Columbia, IL

Great Start

We are off to a great start! Changing the way we do business and with whom we do business, looking at new avenues for advertising, and rewarding employees for their loyalty and helping our business grow. —Debbie Fazica, Pet X Supply & Tack, Howell, MI

Little Steps

Our new goal is to clear out half our counter and replace it with a cookie display case. We’re on day three … there’s already junk piling up … —Annabell Bivens, The Dog Store by Your Dog’s Best Friends, Alexandria, VA

Following Dreams

I knew that one day I would aspire to run a cat-inspired boutique. After two friends passed away from cancer, I was inspired to start one now. My friend Jodi left a career behind in 2012 to pursue her dream of being a successful dog walker/runner. As she saw her life slipping away (at age 39) she told all of us, “Don’t wait; follow your dreams!” So I am! I kept copies of PETS+ in my desk, and now that I’ve started getting my cat cafe up and running, I am bringing them all out and reading them again, cover to cover! —Tracy Stocker, When You’re Not There Pet Care, Tigard, OR




NASC Media Spotlight

At first it was just an idea: Animal supplements needed the same quality control that human-grade supplements receive. But that was enough to start a movement and an organization —the National Animal Supplement Council — that would be dedicated to establishing a comprehensive path forward for the animal supplements industry. In this Media Spotlight interview, NASC’s president, Bill Bookout, talks to PETS+ interviewer Chloe DiVita about the industry today: Where it’s headed, what’s the latest focus and why it’s vital to gain the involvement of independent pet product retailers.

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