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Letters From Our Readers for September

When will it end…

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Timely, Relevant

Overall, I love your magazine. It’s timely and relevant and covers issues that the other trade magazines don’t. Plus, it’s really well designed, which is a big plus. — Jeff Jensen, Four Muddy Paws, St. Louis, MO

When Will It End?

Just yesterday, I saw another news article bringing up the whole DCM/FDA report. It was a new article but reporting the same old story from months ago. Ugh! Will this ever die? Of course, the articles never sum up the 70-page report, which states that the FDA cannot find a link to diet and DCM. Crazy! — Kimberly Gatto, The Wagging Tail, Las Vegas, NV

Talking Them Down

We are “talking people down from the ledge” every day due to a local vet and social media freaking them out about DCM and grain-free food. — Jodi Etienne, Razzle Dazzle Doggie Bow-tique, Bradley, IL

Burns Me Up

It burns me up about online unlicensed and uninsured folks who do the same business, as I get recommendations and accolades on social media. — Angela Pantalone, Wag Central, Stratford, CT

Issue Du Jour

Burning issue du jour: managing employee personalities and drama. I’m really struggling with having an all-female team of a dozen that can’t seem to keep the gossip or drama in check. — Amy Zounes, CaNine to Five, Clifton Park, NY

Dedicated to Us

I’d just like to say how much I appreciate a magazine dedicated to us! — Kelley Nelson, Central Dawgma & The Dawg Wash, Hagerstown, MD

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Make It Better

PETS+ is our favorite industry magazine. What would make it better? If you could expand from strictly retail into a little more of the service industry side. — Tammy Vasquez, Bark Life, Seminole, FL

Revamp Needed

We are looking to hire an interior designer with commercial experience to revamp our store in order to fit more freezers, but I have barely any idea what to expect with regards to cost, how we can do it with minimal store closures, etc. I would love to see a “before and after” article for stores that changed up their look, and how it impacted their business! — Shane Somerville, Paddywack, Mill Creek, WA

Great Articles

I love your magazine and it always has great articles. Maybe a story on small shops and how they hang on in the pet industry? April 1, 2020 will be my 34th year in dogs. — Darleen Wheelington, Waggin’ Tails, Camden, AR

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FEATURED VIDEO

NASC Media Spotlight

At first it was just an idea: Animal supplements needed the same quality control that human-grade supplements receive. But that was enough to start a movement and an organization —the National Animal Supplement Council — that would be dedicated to establishing a comprehensive path forward for the animal supplements industry. In this Media Spotlight interview, NASC’s president, Bill Bookout, talks to PETS+ interviewer Chloe DiVita about the industry today: Where it’s headed, what’s the latest focus and why it’s vital to gain the involvement of independent pet product retailers.

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