In-store experiences and expertise remain the top way indies compete with big-box and online-only stores, with fair wholesale pricing and...
With 30+ years of brand-building success, the agency strengthens leadership to fuel client growth and innovation.
Their legacy includes opening South Bark, one of the first self-service dog washes in the country, and inventing the popular...
A chew a day keeps boredom away, plus supports dental, digestive and other pet health.
Such comments are unfair to the dog and to the training staff.
These five actions will lead to genuine conversations, higher sales and a more engaged team.
Instead of buying treats, she treated the staff!
The PETS+ Facebook Community offers advice on keeping both pets and customers safe during interactions.
Indies who took our survey remain deeply committed to charitable giving — but most do it informally, without budgets or structured policies. They lean toward product...
Indies look ahead through a lens of strategic growth and intentional modernization, strengthening what makes them irreplaceable: trust, expertise and connection.
From poop bags to pee pads, these items offer opportunities to boost business while keeping pets and people comfortable.
Carry these products to stand apart from lesser-quality offerings found at big-box stores.
We chose an amusement park theme for our annual survey of independent pet retailers and service providers.
Our typical 2025 Big Survey respondent operates one retail location, not a franchise, and has been open more than 11 years. Their business primarily serves dogs...
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