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CATCH THE REPLAY of this Pets+ webinar hosted by Candace D’Agnolo of Pet Boss Nation.

This episode of PETS+ Live! featured Heidi Neal of Loyal Biscuit Co. in Maine.

Neal always loved Loyal Biscuit, which was her local pet store. She hoped one day she would buy it — and eventually that day arrived. She and her co-owner husband have now grown to five stores! She has a “team is family” approach to staff, gives back to the community, has creative promotions and has received countless awards.

Read more about Loyal Biscuit Co. here.

The webinar took place on March 11. Watch the replay:


Candace D’Agnolo has started, scaled and sold three pet businesses and now mentors thousands of independent pet business owners through her business coaching company, Pet Boss Nation. Her podcast “Boss Your Business” quickly ranked in the top 2% of all podcasts globally! Tune in, and get more tips and resources like this article at



NASC Media Spotlight

At first it was just an idea: Animal supplements needed the same quality control that human-grade supplements receive. But that was enough to start a movement and an organization —the National Animal Supplement Council — that would be dedicated to establishing a comprehensive path forward for the animal supplements industry. In this Media Spotlight interview, NASC’s president, Bill Bookout, talks to PETS+ interviewer Chloe DiVita about the industry today: Where it’s headed, what’s the latest focus and why it’s vital to gain the involvement of independent pet product retailers.

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