Categories: Line Time

You Can Fix That!

“We can fix that!”

When to say it? When you might normally say “no problem.”

Why say it? It tells your customers that you’re solution-oriented and partnering with them for success. “Fix” also reduces the severity of the problem, no matter how big. It’s reassuring.

SOURCE: Scott Ginsberg, aka “That Guy with the Nametag”, networking expert and author

 

PETS+ Staff

Since launching in 2017, PETS+ has won more than 20 major international journalism awards for its publication and website. Contact PETS+ editors at editor@petsplusmag.com.

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PETS+ Staff
Tags: Line TimePets+ March '18
6 years ago

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