Because first impressions are everything.
These stores help customers make their dog’s birthday or gotcha day wishes come true.
A section devoted to locally made products gives an edge over big-box stores.
Bucking the idiom, this store gladly takes wooden nickels.
The secret to retaining staff, as told by longtime workers and their bosses.
Success ultimately came to The Green K9 after a rocky start.
There’s no getting around it: One of the best ways to stay on top of online competition is delivery.
Former day care owners’ foray into boutique nets steadily increasing sales.
Pet owner wanted to empathize with others when she grieved the loss of her own pet.
Done right, do-it-yourself bathing produces a bonus revenue stream.
Meet some of the pet industry's most impressive innovators.
10 apps — many of them free — your fellow pet pros are using to run their businesses.
Muttigans combats big-box and online competition by giving customers what they can’t get anywhere else.
Make use of a dog fest to get to know your local pet store and service providers.
Make ringing up a sale a memorable experience.
PETS+ readers give a shout out to companies that go the extra mile in helping them sell.
This store transformed from being a delivery service into a 1,837-square-foot retail space and something else on weekends!
From a favorite store to five locations, this Maine store spreads the hometown element across the state.
Provide relief, reduce costs and boost sales.
Old-school but effective, business cards remain a quick, cheap, easy way to market your business.
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