Our best-selling treat is Papa Psuka by Koda Pet. Dogs love it, and it’s made in California. Sampling out in the shop always helps! — Heather Campbell, Bow Wow & Woofs, Blaine, WA
Products
- Health Extension products drive sales in my store.— Brett Foreman, euPAWria Holistic Pet Center, Owego, NY
- The Natural Dog Company antlers and beef chews. Both are a great long lasting chew with an amazing price point!— Annabell Bivens, The Dog Store by Your Dog’s Best Friends, Alexandria, VA
- Dehydrated Chicken Chips that come in 4-ounce bags made locally by Dog Gone Dog Treats … it sells itself!— Kimberly Barnes, New England Dog Biscuit, Salem, MA
- Cages, all types, sizes and manufacturers as they were on sale, 10 percent off, going into the holidays.— Paul Lewis, Birds Unlimited, Webster, NY
- Ebby’s Pet Bakery cookies. These make great stocking stuffers.— Jess Smith, Chow Hound Pet Supplies-Standale, Walker, MI
- King Kanine CBD oil was our No. 1 seller. I love to sell it because of the impact it has on the pets and in a short amount of time. It is so gratifying.— Bonnie Bitondo, Maxwell & Molly’s Closet, Newton, NJ
- All of our raw foods are selling like crazy. Also, Kennelmaster Chicken Chips are crack for dogs.— Audree Berg, Auggie’s Doggies Pet Supplies, Fort Lauderdale, FL
- Our best-selling products outside of baked goods are: Cats: Nekochan cat teasers on a stick. Dogs: PetEdge naughty/nice braided rope dumbbell toy.— Todd Ruppenthal, Happy Husky Bakery, Evanston, IL
- Aquarium fish were our best-seller in December. In fact, it was the only area in our store that saw growth from last year. We had a couple of sales for our “countdown to Christmas” that we advertised on Facebook.— Nicole Olesen, Woof & Waves, Sioux Falls, SD
- CBD oils and new giant bully sticks from BarknBig. Great products, U.S.-sourced and -made. Great price points.— Greg Gorski, Cody Pet Depot, Cody, WY
- Oxbow Small Animal Hays. Our customers love the frequent-buyer program Oxbow offers, and their animals love it even more! Our sales are growing each week, and we don’t foresee them stopping!— Kara Holland, Pittsboro Pet Supply, Pittsboro, NC
- Sold more toys this year. We got our seasonal toys from Patchwork Pet, and our clients loved them.— Carlos Carrizo, Alta Pet Center, Upland, CA
- Bulk chews: cow ears by Best Buy Bones. A bulk display is always by checkout. Promotions for “Buy 3 Get 4th FREE” always are great.— Michelle Nelson, The Pet Authority, Albert Lea, MN
- Lots of Mammoth TireBiters. My customers want indestructible toys. As none exist, we offer these for our cost-conscious aggressive chewers.— Marcia Cram, Just Fur Pets, Springfield, VA
- I went a little crazy when it came to buying Christmas toys. I was afraid we were going to have a lot left, so we put them on 50 percent off about two weeks before the holiday. They flew out the door, and we still did pretty good profit-wise. Our best-selling Christmas toys were from Zippy Paws.— Diane Marcin, Benny’s Pet Depot, Mechanicsburg, PA
- Our Vital Essentials Raw Bar is doing very well. We did a BOGO sale on the raw bar which was well received. People who feed raw food really gravitate to the raw bar and so we have it next to our raw food area.— Sandy House, The Store at Paws, Hamden, CT
- Our hottest product was this crazy dog toy from Fab Dog, a big pizza “flyer” kind of toy that looked photographically like a real pizza and even came in a pizza box. We showed them stacked up with one box half open so you could see it. One customer saw them on our counter and apologized for interrupting our lunch LOL! If I had a hundred of these toys it wouldn’t have been enough.— Pattie Boden, Animal Connection, Charlottesville, VA
Services
- Our Holiday Upgrade sold very well our grooming department. $10 add-on of seasonal shampoo, conditioner, colgone, accessory and picture.— Danielle Wilson, Bath & Biscuits, Granville, OH
- Our self-service dog wash was one of our best-selling services. The holidays are really what kept it so busy, because no one wants a stinky dog when the relatives are around! Also, we don’t typically sell online, but I wanted to participate in Cyber Monday, so I set up an online sale for our dog wash gift certificates for that day, which turned out to be pretty successful for us, while letting us use the excitement of Cyber Monday to gain some business at the shop.— Jennifer Silverberg, Fetch Pet Supplies, Springfield, MO
- We offered unlimited add-ons to all who purchased a grooming package. The clients loved that they could try services they never had tried. We are already seeing some of those clients coming back and buying at full price the services they tried. Some of the add-ons were teeth brushing, anal gland expression, blueberry facial and Dremel nail grinding.— Kristina Robertson, Barkley Square Pets, Falls Church, VA
- For our grooming salon we had a lot of customers concerned with dry and flaky skin. We recommended bath service with oatmeal or coconut shampoo and encouraged them to purchase a leave-in conditioner or salmon oil to add in food.— Rachel Malmfeldt, Pampered Pups Grooming, Joliet, IL
What’s the Brain Squad?
If you’re the owner or top manager of a U.S. pet business serving the public, you’re invited to join the PETS+ Brain Squad. Take one five-minute quiz a month, and you’ll get a free t-shirt, be featured prominently in this magazine, and make your voice heard on key issues affecting the pet industry. Sign up here.
